Βι¶ΉΤΌΕΔ

Audiences and Visitors to the Βι¶ΉΤΌΕΔ

Guide to safeguarding those visiting our premises or attending our events / shows.

Updated: 26 October 2023

What Can Go Wrong?

  • Casualties do not receive first aid
  • Injury does not get treated and may get worse
  • Failure to comply with legislation.

Legal / Βι¶ΉΤΌΕΔ Requirements

  • UK law requires organisations to assess first aid needs and make provision for first aid to be provided.
  • Βι¶ΉΤΌΕΔ Managers must ensure they have appointed sufficient first aiders for their areas of activity.

Emergency Procedure 

If someone requires first aid

  • Contact local First Aider – Local noticeboards have details
  • If you cannot find one quickly contact National Central Control Room (NCCR) on 666 who may be able to assist

If you think an ambulance is required:

  • Contact the National Central Control Room (NCCR) by dialling 666 on any internal phone and tell them that an ambulance is needed and tell them where the casualty is. Their alternative direct dial number is available under Safety Contacts & Emergency numbers on the right hand panel (via Βι¶ΉΤΌΕΔ Gateway only)
  • If your building has a local arrangement, or if you can’t contact the National Central Control Room (NCCR) then call 999 from a mobile. Ensure that you inform them of the address of the building and the location of the casualty in the building.
  • Then contact the local Facilities Managers, the local security team or reception to inform them of the situation.
  • Stay with the casualty until help arrives.

Control Measures

  • Managers appoint first aiders for the areas which they manage and . ensure they are trained. Security provide a backup resource in some buildings.
  • Ratio of around 1 per 50 in office areas. Additional where audiences or large numbers of visitors responsibility of person arranging the activity.
  • Take account of work which occurs outside normal office hours by ensuring there are enough first aiders to cover shift work and that staff know how to find a first aider – in their office or via Facilities Managers
  • Provide names of first aiders to facilities management for inclusion on the emergency information signs in common areas.
  • First aid rooms are provided in some large buildings or identify room or area where first aid treatment may be given when privacy is required.
  • Automatic External Defibrillators provided in large buildings
  • Shared First aid kits are provided in Βι¶ΉΤΌΕΔ Buildings by facilities management teams and located in shared areas.
  • First aiders are trained - in Βι¶ΉΤΌΕΔ buildings the minimum standard is first aid at work certificate.
  • Most Βι¶ΉΤΌΕΔ buildings are within easy reach of Ambulance service or hospital A&E
  • Generic Risk assessment on myRisks tools. Assessment of need undertaken by workplace.

Division Specific Issues

  • Academy arranges training on request. Keeps a record of training and provides lists of trained first aiders to Facilities managers regularly
  • Facilities Managers update local notices with names of first aiders
  • Βι¶ΉΤΌΕΔ Safety monitors wider picture by reviewing accident reports and if there are delays in providing first aid Safety will review the guidance and contact local managers.

Workplace Health topics

  • Audiences and Visitors to the Βι¶ΉΤΌΕΔ Guide to safeguarding those visiting our premises or attending our events / shows.
  • Display Screen Equipment (DSE) Includes advice on completing assessments for various types of workstation and how to address any health issues.
  • First Aid in Βι¶ΉΤΌΕΔ Premises This page also provides the arrangements and numbers for contacting ambulances and the National Central Control Room (NCCR).
  • Legionella in Premises: Control of This guidance provides an overview of how water systems are managed in premises to minimise the risks from the Legionella bacteria.
  • Manual Handling If your job involves lifting or carrying heavy or awkwardly-shaped equipment, or repetitive lifting, you need to know how to minimise the risk of injury.
  • Noise at Work Controlling the exposure to noise at work which can be harmful to one's hearing.
  • Occupational Asthma A guide to situations in which asthma could be caused by inhaling certain substances in the course of your work.
  • Office Safety This guide provides general advice for working in both Βι¶ΉΤΌΕΔ offices and third party (non Βι¶ΉΤΌΕΔ) offices.
  • Personal Emergency Evacuation Plan (PEEP) Guideline describing the measures to take to ensure those who need it can get assistance to evacuate a premises during a fire or other emergency.
  • Shift Working and Night Shifts The risks of shift working and how to minimise the effects of night shift working by taking care of your health and environment.
  • Skincare and Dermatitis A guide to looking after your skin and recognising the symptoms of dermatitis which is a reaction that occurs when our skin becomes inflamed.

More from SSR

  • Your platform to record accidents, risk assessments, assurance monitoring and inspections
  • Safety Equipment Stores Just one number to call: 0844 800 8875
  • Βι¶ΉΤΌΕΔ Safety Guidelines An A-Z of Βι¶ΉΤΌΕΔ's Health and Safety Guidelines
  • Safety Advice Line: 0370 411 0464 Email: safety@bbc.co.uk

About this site

This site describes what the Βι¶ΉΤΌΕΔ does in relation to managing its health, safety and security risks and is intended for those who work directly for the Βι¶ΉΤΌΕΔ.

It is not intended to provide instruction or guidance on how third parties should manage their risks. The Βι¶ΉΤΌΕΔ cannot be held liable for how this information is interpreted or used by third parties, nor provide any assurance that adopting it would provide any measure of legal compliance. More information

Some links on this site are only accessible when connected to the Βι¶ΉΤΌΕΔ network

Rebuild Page

The page will automatically reload. You may need to reload again if the build takes longer than expected.

Useful links

Theme toggler

Select a theme and theme mode and click "Load theme" to load in your theme combination.

Theme:
Theme Mode: