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Supporting Content

• How to Wrap Your Christmas Presents

  

• Our Experts

  

• Recipes

  

• Action Line

  

• Strictly Fitness

  

• How to spot a luxury getaway scam

  Duration: 7:39

• Are you a DOORBELL DETECTIVE?

  Duration: 1:09

• What are the 3 biggest scams of 2024?

  Duration: 5:54

• What are community hospitals?

  Duration: 6:53
  See all clips

• Blood Donation Information

  For more information on how to donate blood, click here

  

• Holly Hamilton on Writing To A Company

  To find a letter template for complaining about undelivered parcels, .
  For a letter template on complaining to a company,

  

• Scams Happening Right Now

  To remove remote access, you can use Seraph Secure software. To see how to install,
  To find out how to restore a iPhone, iPad or iPod touch from a backup, .
  

  

• Calum's Miso Mushroom Pithivier

  A meat-free centrepiece that's not to be missed! For Calum'sÌýrecipe, click here.

  

• Iona's Money Monday

  For the Pension Credit Calculator, click .
  For more information on Inheritance Tax, click .

  

• Sarah Woods' Upside Down Puff Pastry Tarts

  To view the recipe for Sarah Woods' Upside Down Puff Pastry Tarts, click here.

  

• Crystelle's Festive Food Gifts

  ÌýFor Crystelle's festive food gifts which include Cacio e Pepe Biscuits and Spiced Pickles Onions and Carrots, click here.

  

• Rebecca Mason on Counterfeit Christmas Presents

  Check your cables are legitimate on the manufacturer's website;
  
  
  

  

• Rav on defeating digital pickpockets

  
  Rav talked about improving the security of your mobile phone in his item on digital pickpockets.
  For Apple devices click .
  For Android devices click .
  You should also report Apple phishing emails to reportphishing@apple.com.

  

• Mulled Pear Tarte Tatin

  Mulled pear tarte tatin recipe, click here

  

• Briony's Sprouts Three Ways

  Divisive but delicious, Briony's three sprout-filled dishes make for a perfect Christmas treat. Click here for the recipes.

  

• Â鶹ԼÅÄ Responsibilities Protection

  Information on Â鶹ԼÅÄ Responsibilities Protection: Â鶹ԼÅÄ Responsibilities Protection Eligibility Checker:
  Apply online or by post for Â鶹ԼÅÄ Responsibilities Protection:

  

• John Gregory Smith's Thai Drunken Noodles

  See John Gregory-Smith's Thai Drunken Noodles recipe here.

  

• Kimberley Wilson on Festive Burnout

  If you need any help with pressure over the festive period, click here.

  

• Laura Pomfret on Loan Sharks

  To check the Financial Conduct Authority Register click.Ìý

  To report loan sharks, click .Ìý

  Financial advice is available from , and Ìý

  

• Roadworthy Vision

  
  

  Find out more about entitlement to free eye tests in ,, Ìýand.

  

• Yvonne's Christmas Party Food

  Have a look at the recipe for Yvonne's Party food here

  

• Good Food's Next Level Mince Pies

  For Good Food's mince pie recipe - .

  

• Gary Rycroft’s Festive Legal Headlines

  Find out more about your rights to get a refund for faulty goods .Ìý

  

• John Gregory-Smith's Thai Drunken Noodles

  To view John's recipe for Thai drunken noodles click hereÌý

  

• Request A Refund On Your Phone’s App Store

  To request a refund on the Apple App Store, click here.
  To request a refund on the Google Play Store, .

  

• How To Autofill On Web Browsers

  To find out how to enter information to autofill when using web browser, click here.

  

• Jonny Murphy's Fifteens

  Inspired by his nanny's recipe, Jonny's sweet and traditional fifteens recipe can be found byÌýclicking here.

  

• How to Access Cash

  How to Request Cash Access: LINK Cash Access Assessment Request - LINK Cash Locator -

  

• Matt Allwright on Unused Accounts

  For Matt's advice on how to access your password manager, and check app permissions, click here.
  
  To find dormant bank accounts on My Lost Account, click

  

• Support For Scam Victims

  To find emotional support if you've been scammed, .
  To report a scam to Action Fraud, .

  

• Defrosting your Car

  In Marc Cananur's piece about winter car crime we talked about defrosting the car. Here's some things you should do.
  

  • Check wipers aren’t turned on or frozen to glassÌý
  • Turn on engine, warm blowers, rear window heater and air con (to remove moisture)
  • Use brush to sweep off any snow
  • Use a scraper and de-icer
  • Don't use hot water it might crack your windscreenÌý

  

• Bell’s Palsy Support

  You can find out more about Bell’s Palsy on theÌýÌýGet support for all kinds of facial palsy fromÌýÌýÌýorÌý

  

• Reporting Suspicious Letters

  You can report a suspicious letter via theÌý

  You should also report to the police throughÌýÌýin England, Wales, and Northern Ireland. In Scotland you should contact the Police on 101.

  Report suspicious HMRC emails, text messages and phone calls,Ìý.

  Avoid and report internet scams and phishing,Ìý.Ìý Ìý Ìý

  Check if a letter you've received from HMRC is genuine,Ìý

  

• Council Tax

  If you need more help with council tax then see here.

  

• Yvonne's Mac and Greens

  Yvonne's twist on a much loved comfort food. For a reminder on how to make her Mac and Greens,Ìýclick here.

  

• Iona's Complaining Clinic

  

• Telephone Preference Service

  To find out more about signing up to the Telephone Preference Service, click here.

  

• Yvonne's Christmas Trifle

  For Yvonne's Christmas trifle recipe, click here.

  

• Matt Allwright on Parcel Delivery Dilemmas

  To see a list of tracking websites of the main delivery companies in the UK, click here.
  
  To complain about non-delivery of goods to a retailer, click to access a letter template.

  

• Support for Household Bills

  To find support for paying household bills, click here.

  

• How to clear your browsing history and cache

  
  

  This is the guide forÌý

  This is the guide for

  This is the guide forÌý

  This is the guide ofÌý

  

• How to Check a Domain

  ÌýYou can check how old a domain isÌý.

  

• Report a pothole

  If you want to report a pothole in your local area click

  

• Help with rising costs

  Debt guidance from Citizen's Advice Bureau
  More information from National Debtline
  Information about the charity Step Change

  

• The Cost of Social Care with Gary Rycroft

  Find out more about eligibility for NHS continuing healthcare on the

  

• Iona Bain's Savings Clinic

  For help with savings if you’re on a low income (Help to Save), .

  

• John's South Indian Fish Curry

  Speedy, flexible and not to be missed, for John's South Indian Fish curry, click here.

  

• Keeping Passwords Safe

  To find more information on how to use browsers and apps to safely store passwords,

  

• Anna's Ma's Lemon & Lime Cheesecake

  For the recipe, click here.

  

• Car Finance Claims

  Complaint letter template, .For more information on the Financial Ombudsman Service, .

  

• Keeping Passwords Safe

  To find more information on how to use browsers and apps to safely store passwords,

  

• Finding Lost Life Insurance

  MoreÌýinformation about tracing a lost pension or life insurance policy can be foundÌýon thewith the full list of providers and their contact detailsÌý.

  

• Jimmy's Stir Fry

  For Jimmy's stir fried beef & broccoli recipe, click here.

  

• Rav's Halloween safety tips

  Download our no trick or treaters noticeÌý.RSPCA advice for looking after pets is .
  ClickÌýhereÌýfor our item on personal safety apps.

  

• Dr Ranj on RSI and Long Covid

  Dr Ranj looked at Repetitive Strain Injury and Long COVID.
  RSI advice from the NHS Website is
  
  Long COVID advice from the NHS website is .
  
  

  

• Sarah's Sri Lankan Pumpkin Curry

  Tasty and in-season, click here for Sarah's Sri Lankan pumpkin curry.

  

• Iona Missing Money

  For more information, click here.

  

• John's Perfect Steak Hacks

  For John's tips on how to cook the perfect steak every time, click here.

  

• Finding Your Council

  Please click to search your postcode and be directed to your council's website.

  

• Living Wage

  To find out more about the National Live Wage go.
  
  To find out more about the Real Living Wage Campaign goÌý
  

  

• Blocking and reporting nuisance calls

  To register with the Telephone Preference Service please click .
  To report nuisance calls to the Information Commissioner's Office (ICO) click

  

• Information on Mortgage Abuse

  To access information from the Surviving Economic Abuse charity, .
  Information on domestic abuse can be found at Action Line, here.
  For help if you're homeless because of domestic abuse, .
  Further information on domestic abuse can be found at Women's Aid, .

  

• Dr Xand Type 2 Diabetes

  For more information on type 2 diabetes, click .

  

• Iona Bain - Reporting to Action Fraud

  Reporting a scam to Action Fraud:Ìý

  

• Iona Bain - Reporting a Scam to your Bank

  Reporting a Scam to your Bank:
  1. End all communication with scammer2. Call your bank immediately3. Explain what happened4. Respond to requests from your bank promptly5. Report to the police
  
  
  

  

• Dr Tom on Sleep and Back Pain

  Full advice on when to be concerned about your back pain, and when to manage symptoms at home, can be found on the NHS website byÌý, orÌývia the 111 service.

  

• The Complaint Template

  For a template for a complaint letter and additional information

  

• Dr Xand on Strokes

  For support and advice on strokes, you can call the Stroke Association helpline on 0303 3033 100, or emailÌýhelpline@stroke.org.uk.
  To sign up to the 24/7 online community,

  

• Benefit Cap Information

  Please clickÌýhereÌýfor the full list of exempted benefits.

  For additional support go toÌý,ÌýÌýandÌý.

  

• Rebecca Mason - Abusive Emails

  Report abusive emails to report@phishing.gov.uk - more information from
  You can block your picture being used on Ìý.

  

• Learn the steps of CPR

  British Heart Foundation's RevivR Online Tool, click .

  

• Two-Factor Authentication

  
  

  Two-factor authentication guide for GmailÌý.

  Two-factor authentication for OutlookÌý.

  Other email accounts also allow you to set this up, please check their websites.

  

• Volunteer Drivers

  For help setting up your own scheme and more…

  In England go toÌý

  In Wales go toÌý

  In Scotland go toÌý.

  In Northern Ireland go toÌý.

  

• Iona on Premium Bonds

  For Iona's advice on Premium Bonds, click here.

  

• Felicity on Council Tax

  Check what Council Tax band your property is in:

  For England and Wales,Ìý.

  For Scotland,Ìý.

  

• Rebecca On Identity Fraud

  If you think you are a victim of identity theft or fraud, you can report any suspicious activity toÌý or .

  

• Open Heritage Days Out

  For free days out in England, clickÌý.

  For free days out in Northern Ireland, clickÌý.

  For free days out in Scotland, clickÌý.

  For free days out in Wales, clickÌý.

  

• Cancer Screenings with Dr Oscar

  For more information on Cancer Screenings, click here.

  

• Colletta on the Care Cost Cap

  If you’re not eligible for social care support, you may be able to apply for other financial help from your local council or, in some circumstances, from the NHS. For more information, click here.
  

  

• Iona's Advice on Pensions

  For Pension Wise, .

  For more information on Pension Awareness Week, .

  To see if you're eligible for Pension Credit,Ìý.

  

• Inheritance Disputes with Denise Nurse

  For help to pay the caveat fee and other court fees if you have a low income or are on certain benefits, .
  For advice on how to stop a probate application by applying for a caveat, and how to respond to a challenge against your probate application, .

  

• Rav Wilding on Â鶹ԼÅÄ Burglary

  To register your belongings for free via the UK's National Property Register click

  

• Felicity on Smart Meters

  For the Citizen's Advice smart meter tool, . For the Priority Services Register, .Ìý

  

• How To Donate Blood

  Click to find out where you can donate blood

  

• Rav on QR code scams

  To find out how to get money back from a dodgy company and escalate to the Financial Ombudsman, click

  

• Dr Punam's Hair Loss Advice

  To find more advice on hair loss,Ìýclick here.

  

• Emergency Call SOS

  iPhone guideÌý.

  Samsung guideÌý.

  Pixel guideÌý.

  

• Rav's Personal Safety Tools

  Find out more about the Walksafe appÌý.

  Find out more about the Hollie Guard appÌý.

  Find out more about the Strutsafe phonelineÌý.ÌýÌý

  

• UK Energy Support

  Find out what grants are availableÌý.

  Find out ways to save energyÌý.

  Find out about government supportÌý.

  

• Matt Allwright Energy Price Cap Clinic

  For more information on the new energy price cap, click
  To see if you're eligible for winter fuel payment, click
  To see if you're eligible for pension credit, click

  

• Iona's State Pension Advice

  For Iona's advice on State Pensions, click here.

  

• Rav's Advice on Nuisance Neighbours

  Click to report a noise complaint
  Click to report to the Environment Agency
  Click to report fly-tipping
  
  

  

• Rebecca's Advice on Reducing Your Â鶹ԼÅÄ Insurance

  Click for tips on how to reduce your home insurance
  Click to help calculate your building insurance

  

• Financial Support for Single and Cohabiting Couples

  To read about Iona Bain's advice and resources for unmarried people, click here

  

• Gary Rycroft - Small Claims

  Lawyer Gary Rycroft explains how the small claims process works. View Gary's advice here

  

• Rav's Advice on Bike Thefts

  To register your bike on a national database, click

  

• Rebecca's Advice on Energy Companies Customer Service

  For advice on your energy bills, check out these links
  
  
  
  To find your energy supplier click

  

• Solar Panel Scams

  To find a trusted trader to help with solar panel installations, you can visit Which?'s list or the HIES scheme

  

• Punam's Advice on Psoriasis

  For advice on psoriasis, click on these links:
  
  
  

  

• Rebecca's Ways to Stop Junk Mail

  Click on these links for advice on ways to stop junk mail:
  
  
  
  

  

• Sarah-Jane Crawford on Bereavement Support

  To find out more about bereavement support payment, .

  

• Supermarket schemes

  For more information on support available for your supermarket shops, click here.

  

• Laura's Advice on Overdrafts

  Check out these links for advice on overdrafts and struggling with debtÌý ÌýÌýÌý ÌýÌýÌý Ìý

  

• National Trust Film Locations

  Click to discover your local National Trust film locations

  

• Dr Amos on emergency first aid

  To create a falls plan click here:
  To find out if you can apply for a community alarm click .
  
  More information about various first aid scenarios from the NHS website