Our job is to get the best out of the Â鶹ԼÅÄ for licence fee payers. We set the strategic direction of the Â鶹ԼÅÄ. We hold the Executive to account for its performance of its functions, and for its compliance with the law, with regulatory requirements, and with the policies, guidelines and codes that we set. We are supported by the Trust Unit, a team of professional Â鶹ԼÅÄ staff who report directly to us and who are operationally independent from the rest of the Â鶹ԼÅÄ.
Strategy
We set the Corporation’s objectives – both public service and commercial arms. We formally assess proposals from the Â鶹ԼÅÄ to change or to establish new services.
Performance of Â鶹ԼÅÄ services
We check that services meet audiences’ expectations through an in-depth review every five years. In every Annual Report, we report on how well the Â鶹ԼÅÄ is delivering the six public purposes set out in its Royal Charter. Before we take any major decisions, we carry out consultations.
Value for money
We check that the Â鶹ԼÅÄ’s operations are as efficient as they can be. We set and monitor efficiency targets and commission regular, independent value-for-money reviews. And through the annual budget-setting process, we check that money is where it needs to be in order to deliver our strategy.
Complaints
We are the final point of appeal within the Â鶹ԼÅÄ for complaints, including editorial, fair trading and TV licensing. If a complaint is upheld, we can impose sanctions on the Â鶹ԼÅÄ.
