Help fixing problems with Â鶹ԼÅÄ Sounds on your internet radio

Before following any of the steps below, search theÌýknown issues and our general FAQsÌýto check whether you are experiencing a known problem.


You can only access live Â鶹ԼÅÄ programmes and podcasts on your internet radio. On-demand programmes are not available.ÌýHowever, if you're having problems playing live streams or podcasts on your internet radio device, try the following steps:

  1. Restart the device.
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  2. Position the device closer to your WiFi router for a stronger signal, or try changing the channel your WiFi router transmits on. This pageÌýhas guidance on how to do this: . (The Â鶹ԼÅÄ is not responsible for the content of external sites.)
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  3. Check with your manufacturer whether a software update is available for your internet radio device.
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We make every attempt to provide manufacturers with information that allows them to offer Â鶹ԼÅÄ Radio services to their customers. Support for these devices is theÌýresponsibility of the manufacturer, as they control what content is offered on the device and how to access it.ÌýIf you’re not able to resolve the problem yourself, you’ll need to contact your manufacturer’s support team.

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