麻豆约拍

Version 2 - 10/5/22

麻豆约拍 Studios Production Limited (‘麻豆约拍 Studios’) has been commissioned by the Royal Household to run the Platinum Party at the Palace Event (‘the Event’). 麻豆约拍 Studios is a data controller of the personal data you provide in connection with this Event. Ticketmaster is contracted by 麻豆约拍 Studios to provide Ticketing and Event Management services at the event and will be acting as an independent data controller of your personal data (see further under ‘Purposes for which 麻豆约拍 Studios will use your data’ below).

The data you provide may also be shared with other parties involved in the Event, as detailed under ‘Who will my data be shared with” below.

Data we will process

To enter the ballot, you provided the following personal data:
• Full name
• Current home address
• Date of Birth
• Place of birth
• Email address
• Contact phone number
• Name of the guest you will bring
• Guest home address
• Guest date of Birth
• Accessibility needs if applicable

To claim your tickets you will be required to create an account with Ticketmaster and will be asked to provide data subject to Ticketmaster’s and

How we will use your data:

Ticket winners will be contacted by email with instructions on how to claim your ticket, in line with the requirements set out on in the ballot rules found here. You will also be asked to create an account with Ticketmaster, if you don’t have one already. This is to enable Ticketmaster to issue you with the electronic tickets. At this point, Ticketmaster will become a data controller in their own right of the personal data they collect and hold on you. When redeeming a ticket and creating an account, Ticketmaster will process your personal details in accordance with their and .

Please note that when you create your account with Ticketmaster you will be given the opportunity to opt-out of any Ticketmaster marketing.

You will also be given further instructions about ID documentation you will need to provide on the day of the Platinum Jubilee Concert but copies of your identity documents will not be retained, recorded or otherwise processed by either 麻豆约拍 Studios or Ticketmaster.

What are the purposes for processing your personal data and our lawful basis

The lawful basis both 麻豆约拍 Studios and Ticketmaster relies on to process your personal data is its legitimate interests as a media organisation to produce and organise the Event.

The data we hold will be used by us and Ticketmaster to:
• Contact you to advise you have won tickets for the event
• Issue you with your tickets via our approved agent Ticketmaster
• Contact you about any accessibility needs, if applicable and to ask you to submit supporting documentation for PA/Companion requests
• Carry out security checks (see further ‘Who will my data be shared with’ below)
• Cross-check you against the identity documents you will be required to present in order to gain access to the event
• Contact you with information about the event

Who will my data be shared with:

• Ticketmaster who has been contracted by 麻豆约拍 Studios to provide Ticketing and Event Management services at the event. In order to claim your ticket you will be required to create an account via Ticketmaster’s website and at this point Ticketmaster will be a separate controller of your personal data.
• Security companies and event organisers to ensure the safe and smooth running of the event.
• The wider safety group involved in running this event (which includes the DCMS, Westminster Council and the Metropolitan Police) as required, and for the purposes of accreditation and other security checks.

Retaining your data

Appropriate safeguards have been put in place to ensure the security of the data you provide within this ballot.

Your data will only be held for as long as is necessary to ensure full, proper and appropriate administration of the event. 麻豆约拍 Studios expects to delete all successful applicant and guest data within three months of the date of the event, except as required to deal with any legal or law enforcement request. If you do not claim your tickets your personal data will be deleted within three months of the ballot closing.

If you claim your tickets and create an account with Ticketmaster they will retain your data in line with their own Privacy Policy.

Your Rights

Data protection law gives you certain rights in relation to your personal data, including the right to request from the controller access to and rectification or erasure of your personal data or restriction of its processing, and to object to processing. If you wish to exercise these rights, or you

If you have any questions about how 麻豆约拍 Studios handles your personal information, please contact dataprotection@bbc.com or visit

If you have any questions about how Ticketmaster will handle your personal data, please contact Ticketmaster or visit
If you raise a complaint with 麻豆约拍 Studios about the way it has handled your personal data and you are dissatisfied with the response, you are entitled to raise a concern with the Information Commissioner’s Office (ICO) at:

Privacy notice for Platinum Jubilee Concert application:

麻豆约拍 Studios Production Limited (‘麻豆约拍 Studios’) has been commissioned by the Royal Household to run the Platinum Jubilee Concert Event (‘the Event’). 麻豆约拍 Studios is the data controller of the data you provide to enter the ballot for this Event. Ticketmaster has been contracted by 麻豆约拍 Studios to provide Ticketing and Event Management services at the event and are managing this ballot as our data processor.

The data you provide may be shared with other parties involved in the Event, as detailed under ‘Who will my data be shared with” below.

Data we will process

To enter the ballot, you must provide us with the following personal data for yourself and your guest:
• Full name
• Current home address
• Date of Birth
• Place of birth
• Email address
• Contact phone number
• Accessibility needs if applicable

Purposes for which we will use your data:

The lawful basis 麻豆约拍 Studios relies on to process your personal data is its legitimate interests as a media organisation to produce and organise the Event.

The data you will be provide in this ballot will be used to:
• Enter you into the ballot
• Assess you for eligibility against the ballot rules, which can be found here.
• Contact you if you’re successful in winning a ticket for the event
• Issue you with your tickets via our approved ticket agents
• Contact you about any accessibility needs, if applicable
• Carry out security checks (see further below)
• Cross-check you against the identity documents you will be required to present if you are successful in winning a ticket.

Who will my data be shared with:

• Ticketmaster has been contracted by 麻豆约拍 Studios to provide Ticketing and Event Management services at the event and selection of successful applicants will be managed by them in accordance with the ballot rules. Applications to this ballot are via the Ticketmaster’s website.

• Civica has been appointed by 麻豆约拍 Studios as independent verifier of the ballot and they will have access to applicant data as part of the ballot audit process

• If you are successful in winning a ticket your data will be shared with security companies and law enforcement bodies involved in the running of the event, as required, and for the purposes of accreditation and other security checks.

Retaining your data

Appropriate safeguards have been put in place to ensure the security of the data you provide within this ballot.

Your data will only be held for as long as is necessary to ensure full, proper and appropriate administration of the event. We expect to delete all successful applicant and guest data within three months of the date of the event, except as required to deal with any legal or law enforcement request. Unsuccessful applicant and guest data will be deleted within three months of the ballot closing.

If you are successful

If you are successful in winning tickets, you will be contacted by email and asked to claim your ticket, in line with the requirements set out on in the ballot rules found here. You will also be asked to create an account with Ticketmaster, if you don’t have one already. This is to enable Ticketmaster to issue you with the electronic tickets. At this point, Ticketmaster will become a data controller in their own right of the personal data they hold on you. When redeeming a ticket and creating an account, Ticketmaster will process your personal details in accordance with their privacy notice and Cookies Policy

You will also be given further instructions about information you will need to provide on the day, in order to obtain entry to the event, and how your data will be processed for attending the event.

Your Rights

Data protection law gives you certain rights in relation to your personal data, including the right to request from the controller access to and rectification or erasure of your personal data or restriction of its processing, and to object to processing. If you wish to exercise these rights, or you

If you have any questions about how 麻豆约拍 Studios handles your personal information, please contact dataprotection@bbc.com or visit

If you have any questions about how Ticketmaster will handle your personal data, please contact Ticketmaster or visit

If you raise a complaint with 麻豆约拍 Studios about the way it has handled your personal data and you are dissatisfied with the response, you are entitled to raise a concern with the Information Commissioner’s Office (ICO) at: