Â鶹ԼÅÄ

How do you collect information about me?

Updated: 19 September 2024

You provide some information yourself

For instance, when you register for a Â鶹ԼÅÄ account:

  • Anyone under 13 has to provide their date of birth, hometown and choose a username
  • Anyone aged 13 and over has to provide their email address, postcode and date of birth.
  • We also ask everyone what gender they identify as. You can choose female, male or enter another term of your choosing. And there’s also an option if you’d prefer not to say

Find out why you have to provide personal information when you register

We collect some information automatically

Things like your IP address, which browser and device you’re using, or your device ID. And we can tell what webpage directed you to the Â鶹ԼÅÄ by looking at information from your browser.

We collect some information to understand how you're using the Â鶹ԼÅÄ online to give you a better Â鶹ԼÅÄ. If you're signed in, your Â鶹ԼÅÄ account lets you personalise your Â鶹ԼÅÄ online experience.

Any Â鶹ԼÅÄ apps on your phone, tablet or TV may store information on your device. And we may access that information. When you ask for local news or weather, you can choose if you want to give us access to your device’s location.

We also collect data about things you add

For instance, if you add shows in Â鶹ԼÅÄ Sounds to listen to later and get new episodes as they drop.

There’s more info about adding here.

How does the Â鶹ԼÅÄ use my information?

Personal information

Account information about your gender, age and location help us see how different people are using the Â鶹ԼÅÄ and check we’re making something for everyone.

Another way we check your current location is through your IP (Internet Protocol) address and other information about your device.

We use some of your personal information to provide our services, provide recommendations to you on things you’ll like. We also use it to personalise parts of the Â鶹ԼÅÄ, including advertising when you’re accessing the Â鶹ԼÅÄ outside of the UK.

Advertising on other websites

We might show you personalised promotional messages on other sites. For instance, to let you know about a new programme you might like.

Can I see a history of everything I’ve watched?

When you’re signed in, the My Programmes section in iPlayer shows any programmes you’re part way through. So you can pick up where you left off with anything you haven’t finished. Or find the next episode in a series you’ve been watching.

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