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I'm having trouble adding my home postcode

Updated: 30 June 2021

First check you’re entering it correctly, without any typos.

If that doesn’t help, it's probably because your address is quite new, so your postcode hasn’t appeared in our system yet. In that case, enter another local postcode for the moment. You'll be able to change it later in your Â鶹ԼÅÄ account settings. Find out how to do that in "How do I change my postcode?".

Remember, you need to enter the postcode of your home. If you're currently homeless, please enter the postcode of your nearest town centre.

We only accept postcodes in the UK, Guernsey, the Isle of Man and Jersey.

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