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The unlikely pioneers of online shopping

How a 72-year-old grandmother started online shopping in the 1980s, long before the arrival of the internet.

In 1984, a 72-year-old grandmother became the first to try a new online shopping system, years before the arrival of the internet. Mrs Jane Snowball had been given new Videotex technology which allowed her to order her groceries using a tv and a remote control. The system was part of a community project to help the elderly and vulnerable in the English town of Gateshead. The technology was the brainchild of Michael Aldrich, head of the communications firm, Rediffusion (later ROCC). Alex Last spoke to John Phelan, who designed the system's online shopping application.

Photo: Mrs Snowball shopping from home using her remote control and tv. (Gateshead Council)

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9 minutes

Last on

Sat 11 Apr 2020 06:50GMT

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  • Fri 10 Apr 2020 07:50GMT
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  • Fri 10 Apr 2020 17:50GMT
  • Sat 11 Apr 2020 02:50GMT
  • Sat 11 Apr 2020 06:50GMT

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