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Holly Hamilton gets answers, rights wrongs and fights for consumers everywhere.

In this episode, Holly & the team get together for their very first production meeting where important topics are tackled like which stories to cover, what the programme should be called and, crucially, who gets the big seat in the studio.

Holly asks Easyjet whether their hand baggage policy has changed, after the team hears about passengers being told their bags must fit β€œwithout pressure being applied”.

If you have a story or experience you want to share with Consumer Fight Back email cfb@bbc.co.uk

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16 minutes

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