Main content

India's First Call Centre

In 1997 an Indian businessman returned home from working abroad and saw a great opportunity to start a whole new industry, that would revolutionise the country's economy.

In 1997 an Indian businessman returned home from working abroad and saw a great opportunity to start a whole new industry, that would revolutionise the country's economy. Pramod Bhasin tells Witness how he set up India's first call centre in spite of the technical difficulties he encountered.

(Photo: Pramod Bhasin in one of the call centres he developed.)

9 minutes

Last on

Wed 14 Jan 2015 08:50GMT
Βι¶ΉΤΌΕΔ World Service Online

More episodes

Previous

India Bans Widow Burning

Next

The Life and Death of Agatha Christie

See all episodes from Witness History

Broadcast

  • Wed 14 Jan 2015 08:50GMT
    Βι¶ΉΤΌΕΔ World Service Online

Featured in...

Podcast