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Back up to: Rip Off Britain

1. My house is a building site

   40/40 The team asks whether a licensing scheme for all builders could stop the cowboys.
2. The holiday hotel that looked like a building site

   39/40 The team meets couples who learned their excursion wasn’t covered when it was too late.
3. My solar panel misery

   38/40 Going green, going wrong – a council-backed energy scheme that left homeowners burned.
4. Charged hundreds of pounds to flush the loo

   37/40 The team meets the homeowners unable to afford the monthly bills to process their sewage.
5. Has your car been clocked?

   36/40 The team meets a man who found a hidden clocking device behind the dashboard of his car.
6. Fake Taylor Swift tickets cost me hundreds

   35/40 How fraudsters are cashing in on the huge demand for concert tickets by hacking accounts.
7. I was put on a different flight from my kids - because the plane was too small

   34/40 Holiday horrors at the check-in desk when a family of ten are split up.
8. I bought a house for £28,000 – but I was forced to hand it back

   33/40 How one man’s bid to become a property developer lost him thousands of pounds.
9. Threatened with a knife by an airport parking firm

   32/40 The police officer who brought one dangerous rogue operator to book.
10. Our 18-year-old house is crumbling

    31/40 The team hears from the couple facing more than £100,000 in repair bills to fix their home
11. I had to bathe my disabled son in the garage after a dispute with my insurer

    30/40 How one woman’s battle with her insurer left her in tears struggling to care for her son.
12. Sunshine scams and cruise changes

    29/40 The Canary Islands holiday con that cost Brits thousands.
13. The 30-minute phone call to cancel your broadband

    28/40 The removals firm that caused hundreds of pounds of damage.
14. David v Goliath

    27/40 How a burst pipe and rejected insurance claim left one woman with an £86,000 repair bill.
15. Scammers controlling your phone

    26/40 How scammers were able to control one woman’s phone to log into her bank accounts.
16. Holidays

    25/40 The holiday makers scammed by a fake travel firm.
17. My 11-year-old son booked a £4,000 holiday by accident

    24/40 The 11-year-old that booked a £4,000 holiday by accident.
18. Customer service meltdown

    23/40 The customer service meltdown that’s caused chaos for thousands.
19. Black market driving tests

    22/40 The black market in driving tests and counterfeit goods leaving customers short-changed.
20. I lost £130,000 to a crypto scammer

    21/40 The crypto con which saw one man lose £130,000 to a scammer.
21. Holiday SOS

    20/40 The young couple left out-of-pocket by an all-inclusive holiday.
22. Flooded six times in six years

    19/40 The family pushed to its limits by floods that have ravaged their home six times.
23. The tax rebate with a sting in the tail

    18/40 The accountancy firm that’s left hundreds of people being chased to repay tax rebates.
24. Episode 17

    17/40 A look behind the scenes at a day in the life of a bank’s fraud help centre.
25. One woman's £5,000 energy bill

    16/40 The woman who has tried to get her energy company to explain why she owes over £5,000.
26. Episode 15

    15/40 The team explore the online reviews that may not be all they appear to be.
27. Episode 14

    14/40 The team investigate contracts for services that do not deliver what they promise.
28. Episode 13

    13/40 What happens when things go wrong when dealing with multiple-service companies?
29. Episode 12

    12/40 We go on the trail of QR codes that led people to spend more than they bargained for.
30. Episode 11

    11/40 We investigate an airport meet-and-greet company that ran up thousands of pounds of fines.

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