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PHONE-IN
People should go into some stores rather than rely on online shopping if they want to get Christmas gifts on time, retailers have said, as postal strikes delay parcel deliveries. "That's the advice we're giving," the boss of bookseller Waterstones said.
If buying from smaller retailers, shopping in store will ensure "certainty", the British Independent Retailers Association (Bira) said.
It comes as Royal Mail staff continue strike action.
"This could have the positive consequence of creating more traffic on High Streets and more footfall for bricks and mortar retailers," said Meryl Halls, managing director of the Booksellers Association.

Stephen asks - where are you doing your Christmas shopping - in store or online?

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