Main content

About Radio Scotland

Contributions to Βι¶ΉΤΌΕΔ Radio Scotland

When you contribute to the Βι¶ΉΤΌΕΔ, we may use your contribution in our programmes or content, but we cannot promise to use everything that we receive. Please note that by sending your contribution (inclusive of, for the avoidance of doubt, WhatsApp voice recordings), you are indicating that you consent that we can use the content we receive from you in our programmes. In the case of a contribution made via WhatsApp voice recording and sent to the Βι¶ΉΤΌΕΔ, we may use this recording more than once.

Your trust is very important to us. So the Βι¶ΉΤΌΕΔ is committed to protecting the privacy and security of your personal information. The Βι¶ΉΤΌΕΔ will only use your personal data provided by text, phone, email, WhatsApp message, or social media for the purposes of the programme, to verify your contribution, and should we need to get in touch with you. The personal data will be your name and contact details, such as phone number, email address or social media account name (depending on how you contact us) and any personal data you choose to give us within the content of your contribution.

The Βι¶ΉΤΌΕΔ is the ‘data controller’ of this information. This means that the Βι¶ΉΤΌΕΔ decides what your personal information is used for, and the ways in which it is processed. The legal basis on which the Βι¶ΉΤΌΕΔ processes your personal information is the public interest in the Βι¶ΉΤΌΕΔ producing journalistic content. For editorial reasons and regulatory compliance, we will keep your data for up to one year for phone calls and emails, six months for WhatsApp messages, and two years for text messages and social media messages. We reserve the right to retain WhatsApp voice recordings for future broadcast and may as a result, retain such recordings indefinitely, subject to periodic review of data under the relevant legislation, as may be amended from time to time.

Your data is shared securely with companies who provide services to the Βι¶ΉΤΌΕΔ in order that we can receive and process your contributions. Those companies are: Broadcast Bionics for phone calls; IMI Mobile for text message, WhatsApp message, and social media contributions. We do not share your data or contributions with any other third parties.

Contributions sent to the Βι¶ΉΤΌΕΔ through other third-party social media services, third-party messaging services such as WhatsApp, or email are also subject to the terms and conditions of the service you choose to use, and you should refer to their privacy policies for how they process your data and their individual retention policies.

If you have any questions about how the Βι¶ΉΤΌΕΔ handles your personal information, or you wish to find out about your rights, please visit the Βι¶ΉΤΌΕΔ’s Privacy and Cookies Policy. You will also be able to find out more information about how the Βι¶ΉΤΌΕΔ processes your information. If you wish to exercise your data protection rights in relation to the personal data we hold about you, please visit this page to find out more: .

If you raise a complaint with the Βι¶ΉΤΌΕΔ about the way it has handled your personal information, you are also entitled to lodge a complaint with a supervisory authority. In the UK, the supervisory authority is the Information Commissioner’s Office (ICO), which can be contacted at: .

Contact Βι¶ΉΤΌΕΔ Radio Scotland

To give feedback on a programme or to find out more about a programme please visit the relevant programme page and email via the 'Contact Us' link.

If there's a live programme that you'd like to contribute to or contact, you can call while they're on air and normally get through to the production team.

To do this, call 08085 92 95 00 [Free from landlines and mobiles], or text 80295 [Texts will be charged at your standard message rate. Check with your network provider for exact costs]

Please note that if you call this number outside of the programme's broadcast hours, you probably won't be able to get through to the programme team.

You can also send us a message via WhatsApp on 08085 92 95 00. If you want to leave a voicenote, make sure it's brief and please don't record it while driving.

You can also write to our programmes using the following address:

Programme Name,

Βι¶ΉΤΌΕΔ Radio Scotland

Broadcasting House

40 Pacific Quay,

Glasgow

G51 1DA

Comments, enquiries or complaints

If you have a general comment or enquiry about Βι¶ΉΤΌΕΔ Radio Scotland please call our central number on 03700 100 222* or visit

If you would like to submit a complaint about any Βι¶ΉΤΌΕΔ TV or Radio programme you can do so by calling 03700 100 222*, by visiting or by writing to Βι¶ΉΤΌΕΔ Complaints, PO Box 1922, Darlington DL3 0UR.

*24 hours, charged as 01/02 geographic numbers

Privacy Notice

When you contribute to the Βι¶ΉΤΌΕΔ, we may use your contribution in our programmes or content, but we cannot promise to use everything that we receive.

Your trust is very important to us. So the Βι¶ΉΤΌΕΔ is committed to protecting the privacy and security of your personal information. The Βι¶ΉΤΌΕΔ will only use your personal data provided by text, phone, email or social media for the purposes of the programme, to verify your contribution, and should we need to get in touch with you. The personal data will be your name and contact details, such as phone number, email address or social media account name (depending on how you contact us) and any personal data you choose to give us within the content of your contribution.

The Βι¶ΉΤΌΕΔ is the ‘data controller’ of this information. This means that the Βι¶ΉΤΌΕΔ decides what your personal information is used for, and the ways in which it is processed. The legal basis on which the Βι¶ΉΤΌΕΔ processes your personal information is the public interest in the Βι¶ΉΤΌΕΔ producing journalistic content. For editorial reasons and regulatory compliance, we will keep your data for up to one year for phone calls and emails, and two years for text messages and social media messages.

Your data is shared securely with companies who provide services to the Βι¶ΉΤΌΕΔ in order that we can receive and process your contributions. Those companies are: Broadcast Bionics for phone calls; IMI Mobile for text message and social media contributions. We do not share your data or contributions with any other third parties.

Contributions sent to the Βι¶ΉΤΌΕΔ through other third-party social media services, third-party messaging services, or email are also subject to the terms and conditions of the service you choose to use, and you should refer to their privacy policies for how they process your data and their individual retention policies.

If you have any questions about how the Βι¶ΉΤΌΕΔ handles your personal information, or you wish to find out about your rights, please visit the . You will also be able to find out more information about how the Βι¶ΉΤΌΕΔ processes your information. If you wish to exercise your data protection rights in relation to the personal data we hold about you, please visit this page to find out more: .

If you raise a complaint with the Βι¶ΉΤΌΕΔ about the way it has handled your personal information, you are also entitled to lodge a complaint with a supervisory authority. In the UK, the supervisory authority is the Information Commissioner’s Office (ICO), which can be contacted at: .