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As the veteran cricketers await a training session with Lee, they discuss the Picnic Day pudding competition, and their lack of match fitness. Lee arrives and drives home the importance of good preparation, though he assures them this session will be basic and not arduous. Pat and Tony bicker gently as they exercise. They seek Lee’s arbitration over their ongoing runout dispute of the day before, but when Tony demonstrates his action on the disputed shot, he accidentally whacks Lee with his bat. As Lee nurses his bruised knee over a drink bought by guilty Tony, he listens to Tony’s philosophical musings on the irony of the team’s trainer picking up an injury. With great restraint Lee pledges to pass on the wisdom he’s gained today to Tracy: never let Pat and Tony bat together.
Lily chats to oblivious Jazzer about his telesales technique. He believes it’s all going swimmingly; the prospective customers like his conversation. Lily points out he’s not converting enough calls into actual appointments. Is he the right man for the job? Privately to Shula Lily admits she’s worried he’ll lose the job. She feels Jim and Alistair’s laughter at his methods may be undermining him. And if he goes, she’ll lose her bonus for recruiting him. Shula offers to have a word. She hints to Alistair that Jazzer might be struggling, and when Jazzer gets home Alistair tackles it. All Jazzer needs is for a customer to book a visit from a rep – and he might have an idea about that.