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Student finance, Credit cards, Repairing gadgets

Consumer news with Winifred Robinson. Why an error left a student in debt for a course he can't afford to finish, plus credit card debt and whether gadgets are built to last.

Many companies and organisations have moved from 084 prefix phone numbers because of the surcharge they pass to callers. From June, businesses have to stop using them to take complaint calls, but the national consumer helpline number won't change until September.

Hear why an error by Student Finance England has left a student in debt after funding was withdrawn part way through his degree course. He says he can't afford to complete it.

The website iFixit has picture and video guides showing how to 'teardown' popular gadgets to their constituent parts, in order to repair them. The site's co-founder Kyle Wiens describes some of the most, and least, user-repairable devices.

And the story of one You & Yours listener who is trying to organise their finances after years of debts including a 29.9%APR credit card.

Presenter: Winifred Robinson
Producer: Joel Moors.

Available now

56 minutes

Chapters

  • Student Finance Errors

    The student in debt for a course he can't afford to finish

    Duration: 08:34

  • DIY Tech Repairs

    How easy is it to repair your own phone or computer?

    Duration: 05:53

  • Credit Card Debt

    Why some people juggle credit cards to pay the household bills

    Duration: 06:49

  • ESA and Work Capability Assessments

    The Work and Pensions Committee hear the first spoken evidence session in its inquiry

    Duration: 02:27

Broadcasts

  • Wed 9 Apr 2014 12:00
  • Wed 9 Apr 2014 12:04

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