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Susan Calman on The Art of Complaining

Complaining can be a horrible experience- whether it's dealing with a call centre or a face to face confrontation. Susan Calman learns how to do it better.

Susan Calman blushes and her eyes start to water from the stress of complaining. If that's someone who is used to dealing with drunk hecklers while on stage, how stressful must it be for the rest of us?

Susan's determined she's going to get better at it, so she's taking advice on her right to complain, the best way to complain, with a little bit of role play thrown in.

Produced by Lucy Lloyd.

25 minutes

Last on

New Year's Day 2012 16:30
Βι¶ΉΤΌΕΔ Radio Scotland

Clip

Broadcasts

  • Wed 7 Dec 2011 14:05
    Βι¶ΉΤΌΕΔ Radio Scotland
  • Sun 11 Dec 2011 00:02
    Βι¶ΉΤΌΕΔ Radio Scotland
  • Sun 11 Dec 2011 06:03
    Βι¶ΉΤΌΕΔ Radio Scotland
  • New Year's Day 2012 16:30
    Βι¶ΉΤΌΕΔ Radio Scotland