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11/03/2010

Evan Davis is joined by a panel of top executives from the travel industry to discuss how they go about making cuts in difficult times and dealing with nightmare customers.

Evan Davis is joined by a panel of top executives from the travel industry to discuss how they go about making cuts in difficult times and dealing with nightmare customers.

Evan is joined by Mike Rutter, chief commercial officer of the airline Flybe, Nicola Shaw, managing director of the bus division of FirstGroup, and Michel Taride, president of Hertz International.

Available now

28 minutes

Last on

Wed 17 Mar 2010 04:32

Broadcasts

  • Thu 11 Mar 2010 20:30
  • Sat 13 Mar 2010 17:30
  • Tue 16 Mar 2010 12:32
  • Tue 16 Mar 2010 16:32
  • Tue 16 Mar 2010 23:32
  • Wed 17 Mar 2010 04:32

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