ΒιΆΉΤΌΕΔ

Improving maternal and child health through mobile technology

To help community health workers reach those in need, ΒιΆΉΤΌΕΔ Media Action trialled two mobile health services, Welbodi Tok and Welbodi Campus.

What do community health workers in Sierra Leone think of Welbodi Tok?

Sierra Leone’s maternal and child mortality rates are among the worst in the world. The country’s already overburdened health system was hit hard by the Ebola emergency, which diverted resources and claimed the lives of many health workers.

Improving maternal health is a central plank of Sierra Leone’s post-Ebola recovery plan. The country’s 10,000 community health workers (CHWs), who provide basic health advice, are key to achieving this goal. They bridge the gap between trained health professionals and communities with scarce access to doctors or nurses.

To help community health workers reach those in need, ΒιΆΉΤΌΕΔ Media Action trialled two mobile health services, Welbodi Tok and Welbodi Campus.

Welbodi Tok, which loosely translates as β€˜health talk’, is an audio-visual aid consisting of interactive voice response technology and a deck of illustrated cards. Using a basic mobile phone, health workers are able to dial a phone number to access recorded information on topics ranging from the treatment of diarrhoea, to breastfeeding and good hygiene. The advice is dispensed by means of a Q&A between a fictional β€œvillage woman” and two authoritative, yet friendly β€œdoctors”, Dr Abi and Dr Morlai.

Welbodi Campus uses the same technology to trained community health workers. On registration, digital bookmarking technology enables users to complete the course at their own pace. After each nine-minute lesson, they are quizzed to test their knowledge. Those with a pass score would receive a printed certificate of completion.

A national ΒιΆΉΤΌΕΔ Media Action  conducted in 2015 found that mobile phone usage is widespread in Sierra Leone and that 52% of mobile phone owners own a basic model. Welbodi’s low-tech voice response services can be accessed by even the most basic mobile phone, making training and family health advice potentially available to a large number of users.

The initiative is based on a similar ΒιΆΉΤΌΕΔ Media Action mHealth (Mobile Health) service β€˜Mobile Kunji’ and β€˜Mobile Academy’, which are being rolled out nationally in India.

Project information

Project name Welbodi Tok and Welbodi Campus - mHealth Sierra Leone 
Funder
Dates June 2015 - January 2016
Themes Health
Outputs Mobile services (IVR)
Broadcast partners

MNOs (Mobile Network Operators), Concern Worldwide, GOAL and the Freetown WASH consortium.

Our projects in Sierra Leone

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