Social media guidelines and delivery

麻豆约拍 Content guidelines for promotional activity, programme accounts, casting accounts and technical specifications

Guidelines

The 麻豆约拍 is responsible for all marketing and publicity activity relating to its programme broadcasts, channels and services in the UK, including activity undertaken on social media. The 麻豆约拍 uses social media to promote content to audiences effectively and to bring the greatest possible audience to our programming on 麻豆约拍 platforms, eg 麻豆约拍 iPlayer, 麻豆约拍 Sounds and linear radio and TV channels.

These guidelines address how the 麻豆约拍 operates on social media platforms and how we expect other parties to operate on those platforms when content is connected to 麻豆约拍 commissioned programmes. They are intended to offer further information to producers and co-producers about the 麻豆约拍鈥檚 approach to social media. Any specific contractual requirements will be discussed on a programme by programme basis and will be based on the terms of the 麻豆约拍鈥檚 standard commissioning agreement.

These guidelines are relevant to all social media platforms the 麻豆约拍 operates on including Twitter, YouTube, Facebook, Instagram, Snapchat and TikTok.

Promotional activity on social media

The 麻豆约拍 will undergo social media activity on its own platforms on the following basis:

  • 麻豆约拍 social teams will decide when and where it is appropriate to use social media as part of the promotional 麻豆约拍 activity on specific titles, and which platforms offer the greatest opportunity to connect with audiences.
  • The 麻豆约拍 geo-blocks all paid social assets it posts on social media platforms so they are not accessible from outside the UK. However, the 麻豆约拍 does not geo-block organic assets.
  • On selected titles, the 麻豆约拍 may create and/or commission extra digital assets to support the promotion of a show.
  • The 麻豆约拍 may ask that on or off-screen talent appearing in or working on 麻豆约拍 commissioned programmes 1) be available for the creation of digital promotional assets when requested and 2) play a proactive role in supporting those programmes on the their own social media accounts and channels. We will review promotional expectations with producers on a programme by programme basis. We may ask producers to try to secure these expectations within talent agreements (eg confirmed availability for 麻豆约拍 promotion, agreement to post about 麻豆约拍 content, etc).

The 麻豆约拍 expects all independent production companies working on 麻豆约拍 commissioned programmes to:

  • Comply with the 麻豆约拍鈥檚 Digital Release Policy in all digital and social activity.
  • Adhere to the relevant 麻豆约拍 Social Branding guidelines and relating to social media (NB: this includes making references to ).
  • Where possible, to provide the 麻豆约拍 with access to sets (during the production schedule) and talent so that the 麻豆约拍 can create digital promotional assets, including photography, if required.
  • Notify the 麻豆约拍 of any plans to produce original digital content connected to a 麻豆约拍 commission (ie not clipped from the linear show).
  • Inform the 麻豆约拍 marketing and media planning teams in advance of any paid marketing strategy for a 麻豆约拍 commissioned programme related to UK TX and targeting UK audiences.

The 麻豆约拍 expects all co-producers of 麻豆约拍 commissioned programmes to:

  • Co-ordinate early with the 麻豆约拍 and agree marketing, social and publicity release timings including cast announcements, trade events messaging, asset release schedule, social media launch plans, etc.
  • Work together on a shared messaging approach when publishing social content that reach UK audiences.
  • Jointly approach talent to co-ordinate publishing and ensure each partner gets equal brand attribution.

Promotion during a programme鈥檚 marketing campaign

During the 麻豆约拍鈥檚 holdback window on a programme:

  • Producers should follow 麻豆约拍 Social Media Branding principles when publishing content on social media, both for promotional and commercial purposes.
  • Key assets/content posted by third-parties on social media platforms related to the programme that may be seen in the UK - including co-producers and talent - should include a message to say that in the UK the programme is on 麻豆约拍 iPlayer and, where applicable, link to 麻豆约拍 iPlayer.
  • Ahead of and during the programme鈥檚 UK transmission period, the 麻豆约拍 is responsible for the UK marketing campaign and messaging on a title. If the producer (or any of its licensees or co-production partners) wants to undertake promotional activity that won鈥檛 be geo-locked to a specific ex-UK territory, this should be discussed and agreed with 麻豆约拍 digital and social leads.
  • Any activity a producer or co-producer carries out on social media platforms should be compatible with (ie not dilute or contradict) the 麻豆约拍鈥檚 promotional messaging.
  • Any supporting programme material (eg clips) produced for the 麻豆约拍 must adhere to the commissioning specification, 麻豆约拍 guidelines and relevant 麻豆约拍 branding guidelines. Further guidance on branding for social assets can be found in the next section.

Branding principles for social media assets

Producers posting social media content in the UK should adhere to 麻豆约拍 branding principles, as follows:

  • All programme clips and compilations posted by (or on behalf of) the producer during the Licence Period need to feature the 麻豆约拍 Blocks in-vision throughout. The 麻豆约拍 Blocks should appear top left, unless otherwise stated.
  • Prior to posting, all social media assets shall require 麻豆约拍 editorial and branding approval by the 麻豆约拍 commissioner and/or the relevant 麻豆约拍 social media team, unless otherwise confirmed by the 麻豆约拍 commissioner and/or relevant social media team.
  • Content posted on all social media platforms (including YouTube) during the initial 12-month iPlayer window should include a 鈥榗all to action鈥� confirming the programme is available on 麻豆约拍 iPlayer, wherever possible.

For more details on how to apply 麻豆约拍 branding on social media, including access to available branding materials, please email Branding support with the following information:

  • Subject line: 'Guidance Required: 麻豆约拍 Social Media Branding'
  • Production company name
  • Name of production

Setting up social media programme accounts

Producers who want to open a programme account should notify the 麻豆约拍 by completing a questionnaire outlining platform, strategy and compliance approach (amongst other details). 麻豆约拍 representatives will engage with the producer and may discuss a bespoke approach to the elements outlined above, including 麻豆约拍 attribution.

  • Generic handles should be used when setting up programme accounts (ie the programme title), except where such accounts are part of an aggregated offer.
  • The 麻豆约拍 won鈥檛 fund the management of any social account set up by an independent production company.
  • The 麻豆约拍 reserves the right to open its own programme account as part of a promotional strategy for a programme.
  • Standard clips and stills deliverables apply, but additional digital assets may be agreed on a case by case basis. See the and  for more information.
  • 麻豆约拍 should be notified in advance of any social media accounts relating to a 麻豆约拍 commissioned programme that any third party wishes to set up.
  • To ensure adherence to the 麻豆约拍鈥檚 Digital Release Policy, clips to be published in a programme account during the iPlayer window should be selected in collaboration with 麻豆约拍 marketing and social teams.

Casting calls on social media

  • The 麻豆约拍 does not usually carry out casting calls on 麻豆约拍 platforms.
  • If an independent production company wishes to use social media for casting purposes or to promote content commissioned by the 麻豆约拍, including the creation of original digital content relating to long-form content commissioned by the 麻豆约拍, it must discuss this with the relevant 麻豆约拍 Digital Commissioning Executive in advance.
  • Casting accounts should be accurately signalled as such to avoid confusion with programme accounts.

Technical considerations for social video assets

麻豆约拍 Content social teams edit and/or publish programme related content to support the promotion of a title across all social media platforms. Thus, they might informally reach out to a production company to get access to a variety of relevant material associated to the long-form programme.

Technical specifications for social video assets

The list below outlines the preferred technical specifications for social video assets which are ready to be published on social media. These assets tend to include branding and burnt-in subtitles, in several aspect ratios, as usually directed by the relevant social team.

Recommended AV formats:

File size:

  • Landscape (16:9) - 1920 x 1080
  • Square (1:1) - 1080 x 1080
  • 4:5 - 1080 x 1350
  • Vertical (9:16) - 1080 x 1920

Subtitles: required across square and 4:5 formats, as directed across landscape and vertical formats

Audio: required across all file sizes

Pixel aspect ratio: Square 1:1

File format: mp4

Video codec: h.264

Frame rate: 25p

Video bitrate: 12mbps

Audio codec: Stereo AAC

Audio bitrate: 320 kbps

 

Sharing source material with 麻豆约拍 social teams

Many times, our social media teams will need the production company to share source material for archive, edit or review purposes. Source material can include full episodes, clips, picture-locks, showreels, audio steams, title cards, on-screen gfx, credits, fonts and logos, etc.

Material type and tech specification will vary based on the request, as the table below illustrates. Your social lead will specify which to deliver.

Code 

Material type 

Technical specification

Notes 

Social editing proxy (as above) 
1920x1080, h.264, 12mpbs 
Stereo, 320kbps (as above) 
CLEAN of burnt-in watermarks and subtitles. 
 
Textless elements 鈥渂olted on鈥� 
Broadcast quality master 
AS-11 format MXF 
ProRes 422 HQ 
CLEAN of burnt-in watermarks and subtitles. 
 
Textless elements 鈥渂olted on鈥� 
C 
Low quality formats for review only 
Any resolution mp4 or mov 
Must include BITC timecode 
D
Split audio stems 
.wav format 
PCM 
48kHz 
24 bit Stereo 
Full Mix 
Dialogue undipped 
Music undipped 
Sound effects undipped 
VO undipped 
Match timecodes of stems to programme master. 
Provide lyrics to any original songs 
E
On-screen gfx 
ProRes4444.mov, 16:9 (1920x1080) 
After Effects compatible project 
Final graphics with alpha channel enabled 
F
Fonts and logos 
Please provide details of any onscreen text or title fonts included in the final programme 
Must be cleared for use by the 麻豆约拍 across all media, in perpetuity. 
G 
Scripts, transcripts, lyrics 
Text files 
Wherever possible please provide us with scripts, transcripts & song lyrics for originally composed music. 
 
Transcripts of rushes subject to data protection and confidentiality 
H
Credits 
Generally, no credits to be included 
on Social Media and 麻豆约拍 versions 
At the 麻豆约拍鈥檚 discretion up to six roles may be added to the description on YouTube. These will be agreed during production. 
I 
Stills 
As directed 
See the stills delivery page for guidance
J 
Title card 
PSD files or textless files. 
A minimum of one per series. Where individual episodes include a subtitle that鈥檚 a continuation of the main title, productions may be asked to deliver an additional title card per episode. 

Production paperwork

Your short-form delivery lead will specify the necessary form, whenever required.

Form 

How to submit

Guidance

麻豆约拍 short-form compliance form

Email to short-form delivery lead

Visit Compliance for television and online 

Final carbon footprint approved form 

Email Albert and the short-form delivery lead

Find out more about Albert, Sustainable production requirements and the carbon footprint form.

Billing form

 

Get support and training for Silvermouse.


Find out more about the Billing form 

Non-Linear form 

 

Find out more about the non-linear form

Programme as completed (P as C) form 

 

Find out more about the P as C form 

Music cue form 

 

Find out more about the Music cue form

Diamond diversity monitoring 

 

Includes contributors, diversity actual, and diversity perceived forms.

Find out more about Portrayal 

Contributor form

 

The Contributors form is linked to the Diversity and Billings forms in Silvermouse to save time and prevent duplication.

Delivery routes and contact details

Caroline Smith: 麻豆约拍 Digital Commissioning Executive, factual and daytime

Jamie Dodds: 麻豆约拍 Digital Commissioning Executive, entertainment and comedy

Milly Chu: 麻豆约拍 Digital Commissioning Executive, drama and films

鈥�TV Social Campaigns and Digital Drama will work with producers to agree a mutually convenient delivery method.

麻豆约拍 Three鈥� will on board producers to the鈥槎乖寂� Three media shuttle.

Please contact the relevant team with any questions.

Please note, Content Delivery Operations do not take delivery of social media.


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