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Hello Βι¶ΉΤΌΕΔ Two HD; Goodbye Βι¶ΉΤΌΕΔ HD

Alix Pryde

Director, Βι¶ΉΤΌΕΔ Distribution

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I’m really pleased that the Βι¶ΉΤΌΕΔ will be embarking on the next stage of our HD journey at 6am on Tuesday 26 March 2013 with the launch of Βι¶ΉΤΌΕΔ Two HD. Βι¶ΉΤΌΕΔ Two HD will be a simulcast of the standard definition version of  that is broadcast in England, and its launch means that you’ll be able to watch the Βι¶ΉΤΌΕΔ’s two most popular TV channels in glorious HD. I’ve set out below some guidance on how to access the new HD channel, and also some advice about any series recordings you may have set up on Βι¶ΉΤΌΕΔ HD, and I hope you will find these helpful.

Of course, it’s not a perfect world, and there are a couple of issues that may be on your mind, so I thought you’d appreciate it if first I tackled them head on.

Viewers in Scotland, Wales and Northern Ireland (and indeed some English viewers) may be disappointed that we are, regrettably, unable to offer the full Βι¶ΉΤΌΕΔ Two schedule for those nations in HD. This is essentially to do with our need to prioritise our investment in HD as we take each step forward, because we can’t afford to do everything we might like to do. Just to be clear, it’s worth my saying that the broadcast in standard definition of Βι¶ΉΤΌΕΔ Two Scotland, Βι¶ΉΤΌΕΔ Two Wales and Βι¶ΉΤΌΕΔ Two Northern Ireland will be unaffected by this launch.

I also understand that some of you will be disappointed to see the end of Βι¶ΉΤΌΕΔ HD. To make the launch of Βι¶ΉΤΌΕΔ Two HD affordable, the proposal put forward by Βι¶ΉΤΌΕΔ management and agreed by the Βι¶ΉΤΌΕΔ Trust under  was to use Βι¶ΉΤΌΕΔ HD’s broadcasting capacity to launch Βι¶ΉΤΌΕΔ Two HD.

Βι¶ΉΤΌΕΔ HD will close down in the very early hours of 26 March 2013 but will always have a special place in the Βι¶ΉΤΌΕΔ’s history as the first HD TV channel we launched. It began as a trial service in 2006 and since then has played an important role offering the best of the Βι¶ΉΤΌΕΔ in HD. It’s also been the means for us to broadcast 3D programmes as part of the Βι¶ΉΤΌΕΔ’s 3D trial over the past couple of years.

I can assure you that we have some brilliant minds working on the tricky question of how to find an affordable way to broadcast HD programmes that are scheduled on , ,  and . I will update you as and when we have more news. Some of you may have seen the  earlier this year that announced the Doctor Who 50th

anniversary special in 3D this autumn. As the press release explained, our intention is to broadcast it using the Βι¶ΉΤΌΕΔ’s HD capacity, and I will give you more details on our plan later this year.

 

What do I need to do to get Βι¶ΉΤΌΕΔ Two HD?

The latest surveys tell us that people living in nearly half of the UK’s 26 million homes are able to watch TV in HD, including the Βι¶ΉΤΌΕΔ’s HD channels.

To watch the Βι¶ΉΤΌΕΔ’s HD channels in HD you need an HD TV display, and also an HD digibox if your TV doesn’t have an HD tuner built in. Many HD TVs available today have a Freeview HD receiver built in; some also have a Freesat HD receiver built in. These then use an aerial or dish to pick up the Βι¶ΉΤΌΕΔ’s free-to-air terrestrial or satellite broadcasts, which both cover 98% to 99% of UK homes. If your HD TV doesn’t have an HD receiver built in then you’ll also need an HD digibox. There are a range of these available from Freeview HD/YouView, Freesat HD, Sky HD, Virgin Media and BT Vision+ (the last two of which require a connection to the network provided by the company).

You don’t need to pay a subscription to access the Βι¶ΉΤΌΕΔ’s HD channels because they are free-to-air (with the exception of Virgin Media and BT Vision’s multicast platform, where there is a monthly charge to access their networks).

If you can already receive Βι¶ΉΤΌΕΔ HD, you shouldn’t have to do anything particularly taxing to receive Βι¶ΉΤΌΕΔ Two HD. Some of you will get it without needing to make any intervention. At most you may need to do a retune or turn your receiver off and on again. I’ve given some advice below which has been tailored to the different TV platforms you may use.

You’ll also need to know which channel number to tune in to. This table shows where you will be able to find the Βι¶ΉΤΌΕΔ’s HD channels from 26 March 2013:

 

 

In most cases, Βι¶ΉΤΌΕΔ Two HD will use the same channel number as Βι¶ΉΤΌΕΔ HD. However, Sky HD viewers will see that we are moving to two new numbers, which allows us to put Βι¶ΉΤΌΕΔ One HD and Βι¶ΉΤΌΕΔ Two HD next to each other. (We will also move  to 143 on Sky so that it is grouped with other Βι¶ΉΤΌΕΔ channels.)

If for some reason you do have a problem, here’s what you should do, depending on which platform you use to receive your HD channels:

  • If you have  or  your receiver may well pick up the changes automatically but you may need to do a retune.  gives advice on how to retune.
  • If you have , you should not have to do anything. If you do have a problem receiving any of our channels, you can try unplugging your SkyHD set top box, waiting 30 seconds and plugging it back in again. If that doesn’t resolve your problem it’s best to contact Sky on 08442 411 653
  • If you have  Βι¶ΉΤΌΕΔ Two HD should appear automatically.
  • If you have  and you do not pick up Βι¶ΉΤΌΕΔ Two HD automatically, you may need to put your digital box or TV into standby for 30 seconds and then switch it back on again. If the channels are still unavailable then carry out a 'Freesat channel retune'. Full instructions can be found in the manual for your digital TV or box. Further help with retuning can be found at or by calling the Freesat customer support team on 08450 990 990.
  • If you have  it may take a while for the channel logo to update on your electronic programme guide from Βι¶ΉΤΌΕΔ HD to Βι¶ΉΤΌΕΔ Two HD, but the channel itself should be Βι¶ΉΤΌΕΔ Two HD.  You can find more help and assistance .

 

How will my Βι¶ΉΤΌΕΔ HD series recordings be affected?

I want to say a few words about what happens to any series recordings you may have set up on the Βι¶ΉΤΌΕΔ HD channel. I’ll take this in two parts – series recordings of programmes that are commissioned for Βι¶ΉΤΌΕΔ Two, and series recordings of programmes that are commissioned for other channels (ie, Βι¶ΉΤΌΕΔ Three, Βι¶ΉΤΌΕΔ Four, CBeebies and CΒι¶ΉΤΌΕΔ).

 

Βι¶ΉΤΌΕΔ Two series

Βι¶ΉΤΌΕΔ HD currently broadcasts a number of Βι¶ΉΤΌΕΔ Two shows and so you might already have series recordings for some Βι¶ΉΤΌΕΔ Two programmes in HD set-up via the Βι¶ΉΤΌΕΔ HD channel.  For most people these will continue to work after Βι¶ΉΤΌΕΔ Two HD launches.  If you have series links for programmes on Βι¶ΉΤΌΕΔ Two SD you might like to replace them with bookings for the show on Βι¶ΉΤΌΕΔ Two HD (although they will take up more recording space).

However, because we have to make a small change, Virgin Media viewers should be aware of the following:

  • If you have a Virgin Media TiVo box then you don't need to worry about the change, your series should continue to be recorded as normal.
  • If on the other hand you have a V+HD box then you’ll need to set up recordings for the following series again after 26 March (other series will not be affected): , , ,  and .

 

 

Other series

Most Βι¶ΉΤΌΕΔ Three and all Βι¶ΉΤΌΕΔ Four series that are shown on Βι¶ΉΤΌΕΔ HD will come to an end before Βι¶ΉΤΌΕΔ HD closes, so you’re unlikely to be in the situation of missing the end of the series if you have chosen to record it in HD, but please do check to be on the safe side. The two exceptions are  and , for which you will need to set up recordings on Βι¶ΉΤΌΕΔ Three in order to catch the end of the series. I’m afraid that, until we are able to broadcast Βι¶ΉΤΌΕΔ Three and Βι¶ΉΤΌΕΔ Four and the children’s channels in HD, you’ll need to record programmes in standard definition after 26 March.

If you are worried about your series recordings, the safest thing to do after 26 March is to check that your series recordings are still picking up new episodes of your favourite shows.

* * *

I’ve spent a fair bit of time above talking about how to deal with issues you may encounter, or explaining why we aren’t able to offer more programmes in HD at this point. I hope you find this blog helpful as a result.

But I also don’t want to detract from what I see as a positive step forward in the Βι¶ΉΤΌΕΔ’s HD journey. We are proud to be reaching this milestone of bringing our second most popular channel into a fuller HD existence. So while we wish a fond farewell to Βι¶ΉΤΌΕΔ HD and thank it for a job well done, I hope you will enjoy saying hello to Βι¶ΉΤΌΕΔ Two HD. 

 

Alix Pryde is Director, Βι¶ΉΤΌΕΔ Distribution

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