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Online booking

Online bookings are growing as fast as online shopping. Theatre, cinemas, concerts, air tickets, train tickets, hotels and package holidays are all available on the , often at cheaper prices than buying them from high street shops. Bookings can be made across the world by .

Advantages

  • instantly find out availability
  • book out of office hours
  • pay and receive confirmation (via ) immediately
  • lower prices - access to a greater number of retailers increases competition and prices fall

Disadvantages

  • risk buying from a setup to scam money out of customers, ie the tickets never come
  • even when buying from genuine websites, the tickets may not arrive in the post in time (where confirmation email cannot be used)
  • websites may not be able to cope with high demand (making them inaccessible)