ICT in the workplace
Computers and internet access have transformed the way many people work:
- businesses rarely produce written letters or reports or use An old-fashioned mechanical device for producing letters and other text documents. any more
- documents are more likely to be sent by Electronic mail. A method for sending messages and files to other people. than by post or fax
- employees with laptops or smartphones can work from home or while they travel
There are positives to an employee having a computer, especially one with internet access:
- use of email, An application that allows users to send instant messages (text) to one another. online collaboration tools and video conferencing to interact with colleagues and clients
- access a host of information online to help with research-related tasks
- easily share and collaborate on documents
But there are negatives too. The internet is full of distractions and employees may prefer to play games, browse and update Sites that allow people to communicate with others and share images, videos and other content. or reply to personal emails and instant messages than to get on with their work.
Employers are aware of this and often block access to certain websites. These restrictions may be relaxed during lunchtime or outside of working hours.