If you're still having problems make sure you're using the latest operating system on your mobile device and running the latest version of our app. You could also try deleting your Βι¶ΉΤΌΕΔ app and reinstalling it.
For guidance on how to do this for Βι¶ΉΤΌΕΔ iPlayerΒ Apps check:
How do I install and uninstall the Βι¶ΉΤΌΕΔ iPlayer App on my mobile device?