Recent changes to �鶹Լ�� Sounds

Changes to �鶹Լ�� Audio On Demand

Anonymous — Mon, 08 Jul 2024 09:00:03 +0000

Changes to �鶹Լ�� Audio On Demand

We are making changes to how we support �鶹Լ�� Audio On Demand. If you listen via �鶹Լ�� Sounds (or a device that is listed on the Sounds help site) you will not be affected, but if you use a third party app, an internet radio or bespoke device, these changes may affect you. Whilst �鶹Լ�� Podcasts remain available to third party podcast apps, other on demand content will now only be available on �鶹Լ�� Sounds.

Why are you making these changes?

The �鶹Լ�� must do everything reasonable to ensure that UK listeners are able to access the public services that are intended for them, in a range of convenient and cost-effective ways. We also must ensure that third parties are able to meet �鶹Լ�� requirements including prominence, which helps listeners to find content we’ve made for them, and sharing of data, which helps us understand what people are listening to, which in turn helps us improve our content and services. At the same time, it’s important we make sure that third parties do not use our streams without permission in non-compliant ways, like serving advertisements around our on demand content, for example. As such, we will start restricting access to some of our audio (non-podcast) on demand content.

These changes take effect from the 8 July 2024. This does not affect �鶹Լ�� Sounds, or �鶹Լ�� podcasts that are available via podcast apps.

We notified device manufacturers, where possible, in January 2024.

What should I do if I lose access to �鶹Լ�� Audio On Demand?

If using a third-party app, use �鶹Լ�� Sounds instead. If you are using an internet radio device, you may lose access to some audio on demand content, but our podcasts will still be available on many devices. You might still be able to listen to �鶹Լ�� audio on demand via your device by streaming from the �鶹Լ�� Sounds app on a smartphone or tablet (Bluetooth, Airplay or Chromecast).

For other ways of adapting a device to listen to �鶹Լ�� Sounds, please read our FAQ: How can I get �鶹Լ�� Sounds on my Hi-Fi?

We are unable to grant access to individual users and suggest you use �鶹Լ�� Sounds instead.

Can I check if my device will be affected?

Unfortunately, we are unable to advise on specific devices. Please contact your manufacturer to find out if your device will be affected.

Further information for third party providers.

Enquiries from third party providers can be made via your �鶹Լ�� contact if you have one, or by contacting the �鶹Լ��’s carriage team.

Anonymous (not verified) 08 July 2024

Where can I find categories on �鶹Լ�� Sounds?

Anonymous — Thu, 03 Oct 2019 13:43:36 +0000

Where can I find categories on �鶹Լ�� Sounds?

On the �鶹Լ�� Sounds website and �鶹Լ�� Sounds mobile/tablet app, head to the homepage and scroll down. You'll find the Categories grid just above your Bookmarks.

Once you're there, click on View all categories to see our full list of categories on �鶹Լ�� Sounds. From there you can search through several music or speech categories and subcategories.

You can sort categories and subcategories by Popular, Latest or A-Z. If a category is split into subcategories, for example Comedy, just scroll down the list of subcategories to the All Comedy section. Then click View all. From there, you can filter the entire category by Popular, Latest or A-Z.

Using the �鶹Լ�� Sounds TV app?

Head to the �鶹Լ��page and scroll down to find the list of categories. You can select to view all categories on the right hand side.

When in view all, you can choose to Browse all Music or Browse all Speech.

Anonymous (not verified) 03 October 2019

Transcript and Subtitling trial on �鶹Լ�� Sounds

Anonymous — Wed, 02 Oct 2024 14:20:02 +0000

Transcript and Subtitling trial on �鶹Լ�� Sounds

We have begun a trial to see if we can use software to help generate subtitles and transcripts for programmes and podcasts on �鶹Լ�� Sounds, and to find out how well it works.

At first, we will be adding subtitles and transcripts to a few select programmes; they will be available when listening on demand (catch-up) on �鶹Լ�� Sounds via a web browser and later in the trial will also be on the Android and Apple �鶹Լ�� Sounds apps. If all goes well, we plan to bring more programmes into the trial as it progresses.

A producer will be checking the transcripts before they are published to make sure they’re accurate. So, there may be a delay between the programme first being made available and the subtitles and transcripts appearing.

Since this is a trial, there is no need to report any errors you might spot. We will be closely assessing the accuracy of the text.

How to enable subtitles and view transcripts

There will be a subtitle icon in the media player that can be selected when subtitles are available, just like on �鶹Լ�� iPlayer.

The media player on the browser version of Sounds:

The media player on the Sounds app (currently being rolled out to Android, and will soon be available on iOS):

What programmes will be included in the trial?

We will be starting the trial with the following programmes, and we’ll be adding more content throughout the duration of the trial:

How can I find out more about the trial?

To find out more about the trial, have a look at the following page: Using Gen AI to add subtitles on �鶹Լ�� Sounds

Anonymous (not verified) 02 October 2024

Why has the �鶹Լ�� closed the iPlayer Radio app?

Anonymous — Thu, 03 Oct 2019 13:43:36 +0000

Why has the �鶹Լ�� closed the iPlayer Radio app?

�鶹Լ�� Sounds is now the home for all �鶹Լ�� audio. As well as 80,000 hours of radio, exclusive music mixes and brilliant podcasts, �鶹Լ�� Sounds now has all the key features iPlayer Radio had and much more, including live radio streams, Live Restart, Continue Listening, My Sounds, more categories, and personalised and curated recommendations.

When did this happen?

The �鶹Լ�� Sounds website was launched in late 2018. The �鶹Լ�� Sounds app replaced the iPlayer Radio app in the UK in September 2019, and the international iPlayer Radio app closed in Autumn 2020.

Why can’t I use the �鶹Լ�� Sounds app on my device?

It is standard practice for updated apps to no longer support older operating systems. This is the case for iPlayer as well as iPlayer Radio, and apps by other companies and organisations. The �鶹Լ�� Sounds app requires users to have a device which is capable of running iOS 12.2, Android 5 or Amazon OS 5 (or above). Supporting operating systems older than this is very costly and does not represent good value for money for licence fee payers, given the relatively small number of users we have still using those older operating systems. However, in the majority of cases users who have older devices which cannot be upgraded can still use �鶹Լ�� Sounds via the web at bbc.co.uk/sounds. More details are available here: Can I use �鶹Լ�� Sounds on my mobile or tablet?

What devices and operating systems does �鶹Լ�� Sounds support?

�鶹Լ�� Sounds app requires users to have a device which is capable of running iOS 12.2, Android 5 or Amazon OS 5 (or above). You can read more on this here: Can I use �鶹Լ�� Sounds on my mobile or tablet. Here's where you can find the app:

Amazon Fire: �鶹Լ�� Sounds in the Amazon Appstore
Android: �鶹Լ�� Sounds in the Google Play Store
iOS: �鶹Լ�� Sounds in the Apple App Store

Why has the iPlayer Radio app closed outside the UK?

The �鶹Լ�� Sounds app is now available in app stores around the world. We closed the international iPlayer Radio app in November 2020 as part of our plan to make �鶹Լ�� Sounds the one place for all �鶹Լ�� audio.

Why can't I install �鶹Լ�� Sounds in my country?

The �鶹Լ�� Sounds app is not available in a small number of countries. To continue listening, you can use the �鶹Լ�� Sounds website at bbc.co.uk/sounds. More details are available here: Can I use �鶹Լ�� Sounds on my mobile or tablet?

Anonymous (not verified) 03 October 2019

Where can I find the schedules for radio stations?

Anonymous — Thu, 03 Oct 2019 13:45:00 +0000

Where can I find the schedules for radio stations?

On the �鶹Լ�� Sounds website

Head to the schedules page to find the schedules for every national and local �鶹Լ�� radio station. Just select a radio station to see its schedule for today.

You can also find the schedules from the top right corner of the �鶹Լ�� Sounds website homepage:

On the �鶹Լ�� Sounds app

At the top of the homepage, tap Stations & Schedules. This will default to the schedule for the station you last listened to live.

Swipe across the stations at the top to see the schedule for each station.
Swipe across or tap the arrows underneath the station to see the schedule for a specific date.

At the moment, schedules aren't available on the �鶹Լ�� Sounds TV app, however you can still listen to live streams and on-demand programmes, as well as your favourite shows in My Sounds.

Anonymous (not verified) 03 October 2019

What happened to My Tracks?

Anonymous — Thu, 03 Oct 2019 13:47:48 +0000

What happened to My Tracks?

Due to low usage, �鶹Լ�� Music took the decision to close the functionality of adding tracks to My Tracks.

We regularly evaluate features and services and this helps us prioritise what we develop. So while this feature has closed, �鶹Լ�� Sounds now allows you to export the songs you've heard to either Spotify or Apple Music. Head to the Can I export a song to my music streaming service? page for more information.

You will still be able to find the best music-related audio from across the �鶹Լ��, including radio, podcasts, and music mixes, at �鶹Լ�� Sounds.

Video, including programmes and performance clips, can be found in the Music category on �鶹Լ�� iPlayer.

You can read more about the changes to �鶹Լ�� Music on the �鶹Լ�� Music website.

Anonymous (not verified) 03 October 2019

Can I listen to �鶹Լ�� podcasts on Google platforms (including Google �鶹Լ�� and Google Podcast app)?

Anonymous — Thu, 03 Oct 2019 13:47:48 +0000

Can I listen to �鶹Լ�� podcasts on Google platforms (including Google �鶹Լ�� and Google Podcast app)?

The �鶹Լ�� requires platforms (such as Google’s Assistant) to meet certain conditions for �鶹Լ�� content to be available on their services. We seek to make our content as accessible to audiences as possible, but until it can be made available in a way that meets our Terms of Use and the �鶹Լ��’s Distribution Policy, certain �鶹Լ�� content will be unavailable through specific Google products.

What is affected?

Listeners will have difficulty accessing �鶹Լ�� podcasts via the Google Podcast app and they will not be able to directly access �鶹Լ�� podcasts via the Google Assistant (Google �鶹Լ��).

Where can listeners go instead?

In the UK, listeners will still be able to access our podcasts on the free �鶹Լ�� Sounds app and website. UK listeners using Google �鶹Լ�� can continue to access �鶹Լ�� podcasts by casting from the �鶹Լ�� Sounds app or, if using a laptop, the �鶹Լ�� Sounds website on the Chrome browser. Outside the UK, listeners can access our podcasts on the �鶹Լ�� Sounds website (where casting is supported) and the �鶹Լ�� Sounds app (where available).

Are any other podcast services affected by this change?

No. This only affects Google.

Anonymous (not verified) 03 October 2019

Changes to �鶹Լ�� Radio on TuneIn

Anonymous — Sun, 06 Oct 2019 15:45:02 +0000

Changes to �鶹Լ�� Radio on TuneIn

The �鶹Լ��’s live radio streams are no longer available via TuneIn on the following platforms in the UK.

The �鶹Լ��’s radio stations can be accessed on the �鶹Լ�� Sounds website and apps for Android and iOS devices, which also let you play programmes on a wide range of speakers via wireless technologies such as Bluetooth, Chromecast and Apple AirPlay.

If you have Amazon Echo speakers or many other devices which support Alexa, you can listen to �鶹Լ�� radio stations via the �鶹Լ��’s Alexa skill. And, if you have a Google �鶹Լ�� device, you can listen to �鶹Լ�� stations using either Chromecast or your voice. �鶹Լ�� stations can also be accessed on digital TV platforms and DAB digital radio.

There are a number of older audio devices that offer an internet radio service powered by TuneIn which will not currently be affected by this change.

More information about this change can be found in the About the �鶹Լ�� blog:

Devices affected by this change:

Acoustics Solutions Alexa

Alexa + Sonos Integration

AlexaPartner_ID2

AlexaPartner_ID3

Altec Lansing Alexa

Amazon Echo

Anker Alexa

Ask.com PopOut Player

Asset UPnP

Audio Pro Alexa

Azatom Alexa

BlackBerry 10

Blaupunkt Alexa

Bose SoundTouch Alexa

Bush Alexa B100ALF

Calix Alexa

CKY CK315 Alexa

Dell PC Stage

DOSS Fabriq Chorus Alexa

Drool Radio

DTS PlayFi Alexa

Easy Dok Alexa

Ecobee Alexa

Energy Alexa

Facebook Portal Alexa

Ford Alexa Beta

Frontier Silicon Alexa

Garmin Speak Alexa

GE Lighting Sol Alexa

GGMM Alexa

HAMA Alexa

Harman Kardon Alexa

Hisense Alexa

HoMedics JAM Alexa

�鶹Լ��Radio

Hubble Verve Life Alexa

Ibox Alexa

i�鶹Լ�� + Sleep

i�鶹Լ�� Alexa

i�鶹Լ�� App

iLive Alexa

iLuv Speaker Alexa

Invoxia Triby Alexa

Kitsound Voice One Alexa

Lenovo Smart Assistant Alexa

Livio Car iPhone

Livio Car Pro Android

Lobkin Eson Alexa

Logitech UE Boom Alexa

Magnavox Alexa

Marshall Alexa

Meidong Dida Alexa

Meridian-Sooloos

Mindspark PopOut Player

MK Rhythm speaker Alexa

Muse Speak Music Alexa

Music Man Alexa

Navvo Voco

Netgear Alexa

Nucleus Alexa

Omars Dogo Alexa

OnVocal Headset Alexa

P&T Luxembourg

Panasonic VIERA IPTV

Philips Fidelio iOS

Phorus Reference Design DTS Alexa

Polaroid Alexa PWF1001 1002

Riva Alexa

Roav Anker Alexa

Samsung A/V

Samsung Alexa

Samsung Refrigerator

SEAT Arona Alexa

Sharper Image Alexa

SK Telecom

Sony Alexa

Sony Audio

Sooloos on HP

Sound United Denon HEOS Alexa

SoundBot Alexa

SoundLogic Buddy Alexa

Spark Radio

streamunlimited

Sylvania Alexa

Tibo Alexa

TuneIn Android

TuneIn Blackberry Free

TuneIn Blackberry Pro

TuneIn iOS

TuneIn Nokia Qt

TuneIn Palm

TuneIn Pro Nook Color

TuneIn Samsung

TuneIn TV (tv.tunein.com)

TuneIn Windows 8

TuneIn Windows Phone

TuneIn Windows Phone 8

TuneIn Yahoo VIZIO

TuneIn.com

Tunein.com Embed

Twitter

Westinghouse-Element TV Alexa

Windows 10

Anonymous (not verified) 06 October 2019

Why can I no longer listen to �鶹Լ�� live Radio (Shoutcast)?

Sarah.Smith — Tue, 01 Nov 2022 09:19:50 +0000

Why can I no longer listen to �鶹Լ�� live Radio (Shoutcast)?

If you can no longer play �鶹Լ�� live radio on your internet radio device, it is likely it was using the Shoutcast streaming technology, which the �鶹Լ�� no longer supports. We will continue to support �鶹Լ�� live radio online using HLS and DASH streaming technologies which will be available to the �鶹Լ��’s distribution partners.

Why did Shoutcast support end?

Shoutcast is an older streaming technology and many connected radio devices in the UK no longer use it for �鶹Լ�� streams. Ending support for Shoutcast will enable us to focus on the two most popular technologies currently used – HLS and DASH. This will allow us to understand more about how and where our content is consumed and will help us improve the services we offer to our listeners. Manufacturers and radio aggregators were notified of the changes in May 2022. We also played a message informing of the changes on all �鶹Լ�� Shoutcast streams since November last year.

Can I get �鶹Լ�� live radio back on my Internet Radio device?

Please contact your manufacturer if you have lost �鶹Լ�� live radio to check if your device can be updated. If this is not possible, you still might be able to use the device by streaming live �鶹Լ�� radio from the �鶹Լ�� Sounds app on a smartphone or tablet (Bluetooth, Airplay or Chromecast).

For other ways of adapting a device to listen to �鶹Լ�� Sounds, please read our FAQ: How can I get �鶹Լ�� Sounds on my Hi-Fi?

What about �鶹Լ�� World Service?

�鶹Լ�� World Service will continue to be available using Shoutcast outside of the UK.

Sarah.Smith 01 November 2022

Changes to live �鶹Լ�� radio streams

Anonymous — Thu, 20 Jul 2023 14:00:02 +0000

Changes to live �鶹Լ�� radio streams

*** Updated August 2024 ***

We are making changes to how we support internet radio streams. If you listen via �鶹Լ�� Sounds (or a device that is listed on the Sounds help site) you will not be affected, but if you use a third-party app, an internet radio or bespoke device, these changes may affect you.

Why are you making these changes?

The �鶹Լ�� must do everything reasonable to ensure that UK listeners are able to access the public services that are intended for them, in a range of convenient and cost-effective ways. We also must ensure that third-parties are able to meet �鶹Լ�� requirements including prominence, which helps listeners to find content we’ve made for them, and sharing of data, which helps us understand what people are listening to, which in turn helps us improve our content and services. At the same time, it’s important we make sure that third-parties do not use our streams without permission in non-compliant ways, like serving advertisements around our radio services for example. As such, we will start restricting access to our radio streams. They will only be available to third parties that meet �鶹Լ�� requirements.

We recently applied this change to nations and local radio stations. On 3 October 2023, this change was rolled out to all our national �鶹Լ�� stations.

We notified device manufacturers, where possible, in May 2022 and have been working with them to minimise the impact to listeners.

Access to �鶹Լ�� radio has ended for some additional non-compliant third parties in 2024.

What should I do if I lose �鶹Լ�� radio on my device or app?

If using a third-party app, use �鶹Լ�� Sounds instead. If you are using an internet radio device, please contact the manufacturer as it’s possible services could be made available again on your device. Unfortunately, it’s not practicable for the �鶹Լ�� to grant access to devices that are no longer supported by the manufacturer. However, you might still be able to use the device by streaming live �鶹Լ�� radio from the �鶹Լ�� Sounds app on a smartphone or tablet (Bluetooth, Airplay or Chromecast).

For other ways of adapting a device to listen to �鶹Լ�� Sounds, please read our FAQ: How can I get �鶹Լ�� Sounds on my Hi-Fi?

We are unable to grant access to individual users and suggest you use �鶹Լ�� Sounds instead.

Can I check if my device will be affected?

Unfortunately, we are unable to advise on specific devices. Please contact your manufacturer to find out if your device will be affected. If your device does not support protected HLS and DASH streaming technologies, which is how we will distribute radio streams online, please listen via �鶹Լ�� Sounds, or consider adapting the device. For example, using Bluetooth to play radio from the �鶹Լ�� Sounds app on your smartphone.

What about �鶹Լ�� World Service?

Access to �鶹Լ�� World Service will not be restricted.

Further Information for 3rd party providers

Please visit: Information for 3rd parties regarding changes to �鶹Լ�� Live radio streaming

Anonymous (not verified) 20 July 2023