Why do I have to sign in every time?

If you're being asked to sign in to your Βι¶ΉΤΌΕΔ account each time you use the Βι¶ΉΤΌΕΔ Sounds website or Βι¶ΉΤΌΕΔ Sounds app, it's most likely because cookies are switched off on your browser or device.

Like most other websites, we use cookies - small text files stored on your computer, mobile or tablet - to recognise that you're signed in and remember your preferences. If you turn off cookies on your browser or on your mobile or tablet:

  • You won't be able to register or sign in to the Βι¶ΉΤΌΕΔ (so be sure to enable cookies on your browser, first)
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  • You'll be signed out of your Βι¶ΉΤΌΕΔ account, so you'll have to sign back in the next time you visit

So if you've chosen to block third-party cookies on your browser and want to avoid problems using your Βι¶ΉΤΌΕΔ account, make sure to set exceptions for bbc.co.uk, bbc.com and account.bbc.com.Μύ

Head to the page to make sure our Functional and Performance cookies are switched on.
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Screenshot from the Βι¶ΉΤΌΕΔ account cookie settings page


Remember, if you delete your cookies or clear the cache on your browser or device, you'll be signed out of your Βι¶ΉΤΌΕΔ account. So you'll have to sign back in the next time you visit.

You can read more about cookies and how we use them across Βι¶ΉΤΌΕΔ Online on the .

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