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Can You Train People To Be Less Prejudiced?

Businesses spend millions on anti-bias training – but does it work?

Donte Robinson and Rashon Nelson were waiting to meet a business associate in Starbucks. After two minutes, the store manager called the police and the African-American men were removed from the cafΓ© in handcuffs.

The Starbucks CEO has described the incident as β€œracial profiling”, claiming that the manager acted on unconscious racial bias. In response, he closed 8,000 branches of the coffee giant so his staff could attend anti-bias training.

It’s not just Starbucks - diversity training, such as this, has become a multi-million dollar global business. On this week’s Inquiry, we examine why these biases are so ingrained and what we can do to eradicate them.

(Photo: Two little boys on the grass. Credit: Shutterstock)

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23 minutes

Last on

Mon 25 Jun 2018 06:06GMT

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  • Thu 21 Jun 2018 02:06GMT
  • Thu 21 Jun 2018 03:06GMT
  • Thu 21 Jun 2018 06:06GMT
  • Thu 21 Jun 2018 07:06GMT
  • Thu 21 Jun 2018 14:06GMT
  • Thu 21 Jun 2018 19:06GMT
  • Mon 25 Jun 2018 03:06GMT
  • Mon 25 Jun 2018 05:06GMT
  • Mon 25 Jun 2018 06:06GMT

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