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Benefits Overpayment & Enduring Power of Attorney
Holly Hamilton presents the series that makes things better for consumers everywhere.
Holly & the team investigate why the Department for Communities, which manages benefits in Northern Ireland, rejected Mark’s attempt to update his mother’s address when she moved to residential care. The result was an overpayment of her benefits, which the family may now have to repay, and a GDPR breach when letters were sent to an old address. Expert Rachael Jeffers attempts to make sense of what happened.
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Consumer Fight Back with Holly Hamilton
Holly Hamilton presents the series that makes things better for consumers everywhere.
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