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Hull man says no trace of funeral plan he paid for

Kevin Newton shares his story with Peter Levy

Kevin Newton says he took out a pre-payment plan with Legacy Funeral Directors back in 2012. He says he received written confirmation and a receipt from Legacy at the time and was also sent what he thought was a document of the policy plan. But now he’s been told there is no trace of the policy. Peter Levy went to meet Kevin at his home in Hull

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3 minutes