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An end-of-year trip to theme park Alton Towers turned into a day to forget for one 11-year-old.

Amelia had bone cancer when she was younger. She now wears a special prosthetic after having her leg amputated.

After queuing for hours to get on a ride, she says she was publicly taken off without any explanation.

Alton Towers says it鈥檚 deeply sorry for the distress caused and hopes to offer her a positive experience in the near future.

Amelia鈥檚 mum, Michelle, has been speaking to Twiggy.