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The 97-year-old who waited more than 12 hours for an ambulance
Hilda Swan's daughter dialled 999 on Monday when her mother became seriously ill.
Duration:
More clips from Toni McDonald on Βι¶ΉΤΌΕΔ Hereford & Worcester
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Celebrate Christmas Day with Coleen Nolan
Duration: 11:20
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Psychological illusionist Derren Brown
Duration: 06:23
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Former Strictly Come Dancing professional Giovanni Pernice
Duration: 09:26
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Pershore icon Toyah Willcox fresh from the Strictly ballroom
Duration: 05:16
