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Firefighters Martin Gillam and Dean Roberts describe how they were sent to the roof to drench the fire from above. They didn鈥檛 get that far. Instead they rescued a woman, carrying her down at least 17 flights of stairs.

Firefighter Stephen O鈥橠onoghue was sent to rescue two people in flat 95 on the 12th floor but ran into a family on the 11th floor. He carried one of them out of the building.

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