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India Call Centres and Development
The growth of call centres in India. A look at an Excel call centre in Delhi and their success at minimising costs, as well as the training to help Indian speakers understand American or English accents.
Presenter: Richard Black
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India—Βι¶ΉΤΌΕΔ World Service Archive
Exploring the country, from the arts and agriculture to entrepreneurs and religion.
India
Exploring the continent, from the arts and agriculture to entrepreneurs and religion.
Βι¶ΉΤΌΕΔ World Service Archive
This programme was restored as part of the World Service archive project