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We provide practical advice on how to avoid falling for internet scams. We hear from victims of vishing (voice call fraud), phishing (email/post fraud) and smishing (text fraud). Interpol tell us about the fake call centres across the world running the scams, and what is being done; Psychologists on why it’s fear, flattery and greed that lead to scamming success. We’ve also set up a ‘spot the fake’ exercise – examining a series of fraud emails sent to presenter Marie Keyworth. She goes through them with a cyber expert. We’ll also be looking at the phenomenon of ‘CEO fraud’, and will be travelling to France to look at the epidemic of scams involving fake bosses. We’ll also ask – why is it so hard to get your money back when you’ve been defrauded? We’ll ask if banks should be doing more.