Main content

The Truth about Smart Meters

Smart meters are supposed to make paying our energy bills easier and cheaper. But is that the whole story?

Smart meters are supposed to make paying our energy bills easier and cheaper. But is that the whole story? In 2011, the coalition government set out plans to get smart meters into every home and said it could complete the rollout by 2019. But years later, only two-thirds of homes have one, and millions of smart meters don't work as they should. Zoe Conway investigates why there are so many problems that leave customers frustrated and out of pocket – and reveals how well your smart meter works can depend on where you live.

10 months left to watch

28 minutes

Signed

Credits

Role Contributor
Reporter Zoe Conway
Editor Karen Wightman
Producer Kylie Raynor
Producer Steve Walsh
Executive Producer Sarah Hey
Executive Producer Tom Stone
Director Kylie Raynor
Production Company Βι¶ΉΤΌΕΔ
Production Company Candour Productions Limited

Broadcasts

Featured in...

Explore the wider challenges that people with a learning disability face in society, and how this impacts on their health

Find out more with The Open University.