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Cost of Care and Energy Credit

Energy companies are continuing to hang on to billions of pounds of their customers' money.

As we continue our series of listener questions ahead of the election, we focus on the Cost of Care and how care later in life should be paid for. Dan Whitworth has been to Shipley to meet Graham, who’s concerned about the cost of his own care – he wants to know what politicians plan to do about it.

Energy companies are continuing to hang on to billions of pounds of their customers' money, which has built up as credit on their accounts. The energy regulator Ofgem says that during 2023, the average amount of credit in energy accounts for people who pay for their gas and electricity by fixed direct debit was Β£3.7 billion pounds. What's behind that?

More than half a million people were left without their Child Benefit payment this week, after a technical issue at HMRC. What was done to help them?

And this week, new banknotes featuring a portrait of King Charles III came into circulation – how can you get hold of one?

Presenter: Felicity Hannah
Reporter: Dan Whitworth
Researchers: Jo Krasner and Catherine Lund
Editor: Jess Quayle

(First broadcast at 12pm Saturday 8th June, 2024)

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25 minutes

Last on

Sun 9 Jun 2024 21:00

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  • Sat 8 Jun 2024 12:04
  • Sun 9 Jun 2024 21:00

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