Main content

The phone, the thief and the worthless insurance

Episode 8 of 45

How one tech giant’s phone insurance will only pay out if thieves don’t switch off the tracking software on your handset. And the people forced to pay for items that never arrived.

Julia Somerville, Gloria Hunniford and Angela Rippon investigate how one tech giant’s phone theft cover has a killer exclusion that means it’ll only pay out if the phone can be tracked – leaving customers footing the bill for a replacement handset. Also, the once-loved catalogue retailer whose loyal fans are fuming. And the new proposals that could finally spell the end for cold calls.

5 months left to watch

43 minutes

Credits

Role Contributor
Presenter Julia Somerville
Presenter Angela Rippon
Presenter Gloria Hunniford
Executive Producer Rowland Stone
Series Editor Chris Walker
Series Producer Lizz Martin

Broadcast