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Why do wills go missing? Frans's solicitor lost her father's, Brenda's solicitor's practice was taken over, twice, and her Mum's will was lost in the move, while John thought he was doing the right thing by entrusting his to a government service. What to do if this happens to you.

Food delivery platform Just Eat recently announced that UK customers increased their quarterly spend on the platform by 11%, whilst the Institute for Fiscal Studies reported that our takeaway consumption has remained higher than pre-pandemic levels. It's not just impacting our diets but decimating restaurants and cafes.

More people are finding it harder to access affordable credit. The average cost of a £5000 loan has risen from 6.7% in December 2021 to nearly 11% now, and if you have a black mark on your credit report, it is more likely to be nearer 30%.

Complaints about customer service are rising. Many people put it down to companies using chatbots rather than people. But if consumers want a better response from an organisation, should they be prepared to embrace the 'bots', at least for simple enquiries?

Makers and artists have complained that Facebook have allowed others to profit at their expense by allowing merchants on their market places to rip off their products and designs. Now it’s happening on Temu. Elizabeth Harbour found her work being copied and sold, with her name on it. Is there anything that can be done to stop this?

PRESENTER: PETER WHITE

PRODUCER: KEVIN MOUSLEY