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More than £500m was stolen by fraudsters in the first half of 2023, according to figures from UK Finance. This is less than the same period in 2022, but Authorised Push Payment (APP) scams, where people are tricked into transferring money to thieves, are on the rise.

We ask what can be done to fight back against the fraudsters, both on a personal and industry-wide level?

Joining Felicity Hannah are Ben Donaldson, Director of Economic Crime at UK Finance, TSB’s Manager of Fraud Operations, Paul Davis and Kathryn Westmore, Senior Research Fellow at the Centre for Financial Crime and Security at the Royal United Services Institute (RUSI) think tank.

Plus Dan Whitworth goes behind the scenes at TSB’s Fraud Prevention Centre in Sunderland. And we hear from case studies who’ve lost money, managed to get it back – but been left devastated by being scammed.

Presenter: Felicity Hannah
Reporter: Dan Whitworth
Producers: Sam Clack and Sarah Rogers
Editor: Jess Quayle

(First broadcast 3pm, Wednesday 25th October, 2023)