Refund Rights, Cash for Communities, Tax Credits
Refund and return rights as retail opens; consumer guru Jimmy Hughes tackles your queries. Community Cash rural pilot schemes, parcel delivery disasters and HMRC tax credits.
As non-essential retail reopened across Northern Ireland this week, consumer guru Jimmy Hughes discusses your rights when returning goods.
Cash for Communities; when living in a rural part of Northern Ireland, getting access to a bank or an ATM machine may not be easy. Chris Ashton, who leads the Community Access to Cash pilots and Jo Scott of Millisle Community Association, discuss a pilot that started in Millisle this week.
Parcel problems and delivery disasters; from one listener’s parcel that arrived with nothing in it, to postal price increases for 'remote postcodes', Michael Legge of the Consumer Council is live.
Linda hears from one listener, whose clothes were ruined by a paint spill in a popular homeware store – and her quest for an response,
And finally, tax credits; with HMRC sending out over 2.5 million annual renewal packs to tax credits customers, Sarah Green from HMRC, explains to Linda what you need to check.
Email: OnYourBehalf@bbc.co.uk
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Tax Credit Advice with Sarah Green of HMRC
Duration: 05:37
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Community Access to Cash Pilots Launch
Duration: 12:06
Broadcasts
Sat 1 May 2021 10:03Βι¶ΉΤΌΕΔ Radio Ulster & Βι¶ΉΤΌΕΔ Radio Foyle- Wed 5 May 2021 18:05Βι¶ΉΤΌΕΔ Radio Foyle & Βι¶ΉΤΌΕΔ Radio Ulster
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On Your Behalf
Anna Curran champions the cause of consumers in Northern Ireland.
