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Thomas Cook Refunds; Football on Amazon; Instagram Likes

The Thomas Cook customers waiting for refunds two months after its collapse

Thousands of Thomas Cook customers are still waiting for refunds sixty days after they applied to the Civil Aviation Authority. After the travel firm went into administration in September, the CAA set up an online system for people with ATOL-protected bookings to claim their money back. What is the reason for the delay?

Instagram is trying out removing "likes" from people's accounts. They say it's to help users' mental health, but what will it mean for online influencers? Will big brands still be willing to pay serious money to influencers, if there is no easy way for them to measure how well they are performing? We bring together an influencer and an expert on social media to discuss the implications of Instagram without "likes".

Amazon Prime has joined Sky and BT in screening football from the English Premier League. Over the last few days, fans have had the opportunity to see how Amazon presents their beloved sport. But why did Amazon buy the rights to screen these games? What is in it for them, and is it good or bad for fans? Dr Dan Plumley, Senior Lecturer in Sport Business Management at Sheffield Hallam University looks at the numbers.

And from celebrity collaborations that sell out in minutes to overpriced items that grace the runways, "hype" is the lifeblood of the fashion industry. Dr Kathryn Brownbridge a lecturer in fashion design at Manchester Metropolitan University joins us to discuss if we've reached 'peak hype'.

Presenter: Peter White
Producer: Helen Roberts

Available now

40 minutes

Broadcast

  • Fri 6 Dec 2019 12:18

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