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Episode 14

Do you have to throw it away? Lucy meets a new army of people fighting the throwaway society by volunteering as repairers. And Rachel catches up with a cowboy builder facing justice at last.

29 minutes

Last on

Tue 5 Mar 2019 11:45

Builder Faces Justice

Builder Faces Justice

We last featured builder Damon Owens 18 months ago, exposing the fake names he used at his many businesses.

When he met Sam and Laura Hulland, from Cardiff, he used a different name all together. Sam said: β€œHe introduced himself as Andrew Hansel. Very chatty and very friendly and said everything I kind of wanted to hear really." Andrew Hansel turned out to be a real person, an old friend of Damon Owens who had sadly died of cancer..

Sam and Laura paid Damon Β£17,000 to build an extension, but he walked off site not long after his workers hit a sewer pipe. He left behind a big hole in their garden and a real mess. Chartered surveyor Tim Davies looked at the work his business had done.Β  He said that the value of the work done by Damon Owens was closer to a few hundred pounds, rather than the Β£17,000 paid by Sam and Laura.

The couple say it cost them Β£35,000 to put right the problems left behind by Damon Owens and finish the job properly.

Sam said: β€œWith the stresses of what we were going through after losing so much money and the house being partly demolished. We had the stress of the new-born coming. We didn't know what we were going to do. It was a tough time.β€œ

The law has now caught up with Damon Owens. He admitted 13 charges at Cardiff Crown Court - including using fake identities and breaking consumer protection laws.

Sam said: β€œIt's a relief to know that he has pleaded guilty because I think he's basically been caught out. There was no getting away with what he had done. He couldn't necessarily lie his way out of it anymore. And didn't have a choice but to accept what had come to him.”

Repair Cafe Wales - An Alternative to Landfill

Repair Cafe Wales - An Alternative to Landfill

Every year we bin 1.4 million tonnes of electrical items. With the rise of cheaper products on the market, it’s a lot easier to throw away and buy new, than repair. Lucy Owen finds out how you might be able to get those broken electricals repaired, for free! Repair CafΓ©s are starting up all around Wales from Cardiff to Machynlleth. Volunteers give up their time, lending their expertise to fix items for the public. They try to repair everything from electrical items, clothing, furniture and ornaments, for free.

We popped along to Swansea’s first Repair CafΓ© to see what it is all about. We spoke with members of the public who brought a range of items from smoothie makers, antique glass jugs and children’s toys. One visitor said β€œWe've brought a remote control car. There isn't much wrong with it, it's missing a screw". A lot of the people we spoke to said they wouldn’t want to throw out these items, but they would be left unused if this repair service wasn’t available.

We spoke with Repair CafΓ© Wales volunteer Luke who explained how he was repairing a visitor’s vacuum cleaner… β€œThere are two tiny cables with spades on the end which join onto the circuit board - just with over time with the amount of yanking they come loose so I just had to take them apart and reconnect the spades.” All volunteers have specialist expertise that they can apply to the items brought in, and all electrical items are PAT tested before they leave the cafΓ©.Β 

While not all items are able to be fixed, the volunteers use the best of their resources to test and problem solve whatever you bring to them. While X-Ray visited one volunteer was making parts using a 3D-printer, they explained that this technology has really helped them repair items that before, would have been thrown out, as it was too expensive to buy the spare part.Β  The volunteers also go above and beyond to try and fix the items. One woman told us that one of the volunteers was going to take her item away and get specialist glue in order for her product to be fixed.

Lucy Owen spoke to Cerys Jones one of the founders of Repair CafΓ© Wales who said β€œI basically saw a social media post a couple of years ago from an individual who had seen the idea, which came out of Holland in 2009, about repair cafes. Went looking into it, and realising that actually people fixed things for free, people share skills. It brings the community together.”

You can find out more about Repair Cafes and their locations on their website

Bet 365 Fraud

Bet 365 Fraud

Heart attack victim Geraint Jones had been out of hospital just six weeks when an old friend visited his home in Caernarfon.Β  A few hours later, while he slept, he received a text from his bank, Santander, warning him of unusual activity on his account. As soon as he woke and saw the texts, he rang the bank. The 54-year-old was horrified to discover his bank account had been drained of more than Β£3,000 – all his cash.

The money had been spent in a matter of hours on gambling site Bet365. Geraint believes that when he left the room for a short time his friend had copied the details on his bank card.

A total of Β£3,035 disappeared in 23 separate transactions. Every penny in Geraint’s bank account had been stolen and gambled away. Geraint was left devastated.

β€œIt was just a bomb in my life,” he said. He was left struggling to get by on just Β£70 a week.

Geraint said: β€œIn less than two hours, my whole life changed.” He says he was forced to borrow money from his family. Geraint had to return to work three months after his heart attack because of his financial problems –three months earlier than doctors had advised. The police did arrest a suspect and a file was sent to the Crown Prosecution Service, but the case was closed due to a lack of evidence.

When X-Ray got in touch with Geraint’s bank, Santander, it said it was conducting an internal investigation. The bank later confirmed that they would refund Geraint’s money.

Credits

Role Contributor
Presenter Lucy Owen
Presenter Rachel Treadaway-Williams
Presenter Omar Hamdi
Series Producer Nick Skinner
Executive Producer Samantha Rosie

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