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Expensive numbers, A&E visits, Electric motorbikes

Why some people are still being charged high prices for customer care calls. Plus a paramedic who cut the number of repeat visits to A&E and riding on an electric motorbike.

Four years after they were banned, why are some people still having to call premium rate phone numbers to deal with customer services?

We talk to a paramedic who saw just how many repeat visits people were making to A&E, and came up with a plan to cut them.

Supermarkets and food waste....do we really know what they are doing to tackle the problem?

And our reporter Jon Douglas dons his leather jacket to find out what it's like to ride an electric motorbike

Presenter: Winifred Robinson

Producer: Tara Holmes.

Available now

45 minutes

Chapters

  • Social Care Spending

    Less money is being spent on providing adult care support now than almost a decade ago

    Duration: 05:37

  • Expensive Phone Numbers

    Government will re-examine regulations to stop customers being overcharged by helplines

    Duration: 05:51

  • Action Fraud Rejects

    What happens when you report a fraud to the official national helpline - Actionfraud?

    Duration: 06:21

  • A&E Lists

    A paramedic in Blackpool has cut A&E visits from frequent visitors by up to 90%

    Duration: 06:15

  • Electric Motorbikes

    The motorbikes that are quietly growing in popularity

    Duration: 06:22

  • Supermarket Food Waste

    A food waste charity has ranked the biggest supermarkets by how much food they throw away

    Duration: 06:16

Broadcast

  • Thu 14 Jun 2018 12:17

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