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Underage gaming/gambling concerns, proof of purchase queries, subscription traps.

Underage gaming/gambling concerns; what to do with letters going to the wrong address, proof of purchase queries and subscription traps.

Would you know if your child was gambling on the result of a video game? It's illegal, but the Gambling Commission wants parents to be vigilant to the dangers. What are your rights when letters keep coming through the letter box, but are not addressed to you. Should you open them, throw them away, or return to sender? And what are the implications of ignoring them? What are your chances of getting a refund if you didn't get a receipt?
And those free trials for face creams, diet pills, not so free when the money keeps coming out of your account.

45 minutes

Broadcast

  • Sat 18 Mar 2017 09:45

Podcast