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Lower energy bills? Use a spreadsheet!

What can the government do about the two thirds of energy customers stuck on the most expensive tariff? Plus a 'simple' guide to topping up a contracted out pension, and TalkTalk.

This week Prime Minister Theresa May strongly hinted of government intervention in the energy market as part of her closing address to the Conservative Party Conference. She said it was 'not right' that two thirds of energy customers are stuck on the most expensive tariffs. We speak to Lawrence Slade, Chief Executive of Energy UK about Theresa May's threat to intervene.

We also meet serial switcher Peter Nadin, who eschews the use of price comparison websites in favour of negotiating with energy companies direct.

The former Pensions Minister Steve Webb has written a guide to help people who were 'contracted out' top up their State Pension at bargain rates. It's a complex area so can anyone understand it other than him? We get Money Box listener Dave Hoddell to road test his guide.

And Talk Talk have been fined for failing to protect Talk Talk customer data but customers are still receiving phone calls from criminals posing as Talk Talk customer service staff.

Presenter: Paul Lewis
Producer: Alex Lewis
Reporter: Ed Davey
Editor: Andrew Smith.

Available now

30 minutes

Chapters

  • Energy Markets

    Theresa May wants to intervene but what do the energy companies think?

    Duration: 07:33

  • Top up your state pension

    A newly released guide explains how you may be able to boost your pension

    Duration: 05:07

  • TalkTalk fined

    TalkTalk is fined for failing to protect customer data but scam calls are still happening

    Duration: 06:20

  • Flash Crash

    What does Friday’s flash crash mean for the money in your pocket?

    Duration: 03:33

Related Links

Pensions

Energy

Peter Nadin spreadsheet email address: Moneyboxpete16@talktalk.net

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TalkTalk

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How Money Box has reported the TalkTalk data breach

Broadcasts

  • Sat 8 Oct 2016 12:04
  • Sun 9 Oct 2016 21:00

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