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Guide dogs on EasyJet, Strangers who try to help you out

Guide dogs must meet certain conditions before flying but this time EasyJet admit to us they got it wrong. And what to do if a complete stranger tries to help but it's not needed.

In order to fly, guide dogs must have the correct paperwork, but EasyJet admit to us that they got it wrong recently with one passengers and his dog. They apologise and say they'll be more flexible in future.
And when does helping become interfering? We've come across a new situation where well-meaning strangers are tapping on your smart phones, thinking they're off when actually you're using a privacy setting called a screen curtain. So what should you do? Tom Walker reports.

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20 minutes

Broadcast

  • Tue 19 Apr 2016 20:40

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