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Spotting the scammers, Tackling TB, Literary tourism

Consumer affairs programme. Including how to spot scamming, diagnosing and treating TB, and how can literary attractions widen their appeal and still preserve literary heritage?

We hear from TalkTalk customers who think they may have received scam calls, text or emails. But how do you spot the scammers, and what should you do to protect yourself from becoming their next victim.

Burns experts tell the Βι¶ΉΤΌΕΔ that safety standards are not good enough for children's Halloween costumes.

The customers who paid to become qualified first aiders, but came away with poor quality training, none of the equipment they paid for, and worthless qualifications and certificates.

How the NHS is tackling TB. The UK has got a higher incidence of TB in Western Europe but the problem is finding people who are affected with the disease. So the NHS is planning a mobile van which offers screening and treament to homeless people.

The custodians of Haworth Parsonage, home of the Brontes, can't agree on how to modernise the museum to attract more visitors. What's won and lost by widening your appeal?

Available now

45 minutes

Last on

Wed 28 Oct 2015 12:15
Βι¶ΉΤΌΕΔ Radio 4

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Charity appeals, School water services, TalkTalk customers.

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Chapters

  • Talk Talk scams

    After a cyber attack, how do you spot a scam call and what can you do to stay safe?

    Duration: 06:25

  • IQ First Aid

    First Aid training courses that didn't deliver the qualifications customers paid for.

    Duration: 08:08

  • Insurance Companies

    More insurance companies will remind customers of what they paid for previous policies.

    Duration: 04:23

  • Halloween Costumes

    Do new fire safety standards for children's costumes go far enough to protect consumers?

    Duration: 06:17

  • TB Screening

    Mobile van offering TB screening to homeless people.

    Duration: 07:08

  • Preserving Our Literary Heritage

    Is Britain's literary heritage being endangered by in-fighting amongst its custodians?

    Duration: 05:47

Broadcast

  • Wed 28 Oct 2015 12:15
    Βι¶ΉΤΌΕΔ Radio 4

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