Cold calling, Preventing fraud, Consumer Rights Act, New rules for landlords
What are the rules on cold calling? Plus a look at what will change for consumers with the Consumer Rights Act, and new rules for landlords.
After a firm is handed a record fine for making millions of nuisance calls we'll be examining the rules that companies are supposed to follow when making cold calls, and how they're contravening them.
Why thousands of people suffering hearing loss in North Staffordshire could be denied a hearing aid?
Only one in a hundred fraud crimes reported leads to an investigation. Would the banks be better placed to protect people than the police, and if so what can they do?
The Consumer Rights Act, which comes into force this Thursday promises to be the biggest shake
up of consumer law for a generation - what will it do for you?
We'll be explaining new rules to protect people living in private rented accommodation.
Last on
Chapters
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Cold Call Fine
Regulators have imposed the biggest fine to date for making nuisance marketing calls.
Duration: 06:45
Hearing Aids
A commissioning group has introduced restrictions on hearing aids.
Duration: 06:21
Financial Abuse: Banks Protecting Customers
How banks are trying to prevent customers from handing their money to criminals.
Duration: 10:52
Consumer Rights Act
A shake up of consumer law comes into force from 1st October.
Duration: 06:11
Financial Abuse: Ombudsman
Should banks ever refund us if we've sent money to criminals ourselves?
Duration: 03:56
French Radio
Radio stations in France are being told by the Government to play more French music.
Duration: 03:36
Broadcast
- Wed 30 Sep 2015 12:15Βι¶ΉΤΌΕΔ Radio 4
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