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Counterfeit cigarettes, Make-up tutorials, Energy bills

Consumer news, including why counterfeit cigarettes are a greater fire risk and the make-up bloggers influencing the beauty world.

We speak to Julie Grant who's recently won a Trading Standards Award for her campaigning work against the sale of illicit cigarettes. Her mother died in a house fire caused by a cigarette that didn't extinguish. Regulated cigarettes are designed to go out if they're not being smoked.

Dentists tell us that poor dental health is down to the NHS's pricing structure. It's not worth their while carrying out some jobs because they only get paid for one filling even if patients need a dozen.

A council in Cheshire wants to get rid of out of tune buskers - but the musicians and shoppers are worried it will ruin their city centre. We look at other town centres that wanted to get rid of street musicians.

Talk Talk and BT have been voted as having bad customer service, but what's it like being caught between both firms? Our listeners tell us about the double trouble they've been having.

And online make up tutorials - they're so popular even Kim Kardashian is starting one. Nic Chapman from Pixiwoo tells us why beauty news is changing.

Available now

45 minutes

Last on

Wed 22 Jul 2015 12:15
Βι¶ΉΤΌΕΔ Radio 4

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Chapters

  • Counterfeit Cigarettes

    Illicit tobacco sales are concentrated in poorer areas where more people smoke.

    Duration: 08:18

  • Npower

    Npower has been told to give some customers free energy and write off their debts.

    Duration: 04:47

  • Beauty Tutorials

    How online beauty tutorials are shaping the market.

    Duration: 06:40

  • Talk Talk and BT

    Phone and broadband companies have very bad customer service according to a new survey.

    Duration: 04:40

  • Buskers

    Lots of authorities try to put limits on busking.

    Duration: 06:26

  • Dentists

    We revisit what's being done to try to tackle the rise in childhood tooth decay.

    Duration: 08:13

Broadcast

  • Wed 22 Jul 2015 12:15
    Βι¶ΉΤΌΕΔ Radio 4

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