M&S profits, End-of-life care, Village vending
Consumer news. M&S report a turnaround in profits, discussion on end-of-life care needing urgent improvement, and a look at the increasing popularity of vending machines.
High street giant Marks and Spencer has reported its first rise in annual profits for four years. A dedicated M&S shopper gives her verdict on how the shop has changed over the years.
A woman whose husband died in a hospital toilet tells Winifred Robinson how he was failed by the organisation that was supposed to be looking after him. The Health Ombudsman has criticised the hospital responsible, and said hundreds of thousands of patients in England are being let down by poor end-of-life care.
Plus sales at vending machines are up. We visit the rural village of Clifton in Derbyshire, where an industrial sized vending machine is providing 24 hour convenience.
Presented by Winifred Robinson
Produced by Natalie Donovan.
Last on
Chapters
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Marks and Spencer profits
Preliminary results should see the first rise in full year profits for four years.
Duration: 03:53
Supermarket offers
Supermarkets are accused of using 'dodgy offers' to entice customers
Duration: 05:08
End of Life Care
We hear from a listener whose partner was let down by poor NHS care.
Duration: 10:42
Erroneous Transfer
People who have been transferred to a new energy supplier when they haven't asked to be
Duration: 05:49
Vending machines
How sales from vending machines are growing despite concerns about obesity.
Duration: 06:37
Marks and Spencer
A retail analyst and an M&S shopper discuss the Marks and Spencer shopping experience.
Duration: 06:13
Broadcast
- Wed 20 May 2015 12:15Βι¶ΉΤΌΕΔ Radio 4
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