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Timeshare Misery; Seaside Tourism Boom; Rating NHS Services

New figures show that seaside tourism in the UK employs more than the car, steel, aerospace or pharmaceutical industries.

It's one year since the NHS introduced its Family and Friends test, asking patients if they would recommend the hospital or unit where they were treated. How is it working and is the test doing what it was supposed to do?
The British holidaymakers sold false promises of fantastic holidays by people using high pressure selling techniques and not given a cooling off period. You and Yours investigates.
A new report says that our seaside resorts are providing more employment than the motor, pharmaceutical, aerospace or steel industries.
Producer: Olive Clancy
Presenter: Peter White.

Available now

56 minutes

Chapters

  • Timeshare

    Brits say they want refunds from a company selling holiday club vouchers in Gran Canaria

    Duration: 08:48

  • Contactless Payments

    Why aren't we keen on contactless payment cards in the UK?

    Duration: 04:08

  • Seaside Economies: Part 1

    Seaside tourism is stronger now than before the recession. We look at why

    Duration: 03:58

  • Fast Food Delivery

    We talk to the people who are delivering from fast food chains direct to your homes

    Duration: 07:38

  • Obesity Disability

    Should people with severe obesity be legally protected from discrimination at work?

    Duration: 04:17

  • Friends and Family

    One year on since its introduction, is it doing what it's supposed to?

    Duration: 07:27

  • Seaside Economies: Part 2

    Sam Fenwick reports live from Blackpool

    Duration: 05:42

  • Customer Service

    Customer service satisfaction is at its lowest point in years

    Duration: 05:34

Broadcast

  • Fri 18 Jul 2014 12:00

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